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 A1 assist towing Complaint

SUPPLIER

A1 assist towing

INDUSTRY Motor
BRANCH / AREA Roodepoort COUNTRY South Africa
TIME / DATE 21:59 Wed 18 Sep PERSON RESPONSIBLE Johnny & Ronel
CUSTOMER Hyland View all reports by user
PROBLEM

Misrepresentation at a...

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INCIDENT Wed 18 Sep
HEADLINE

TOW TRUCK DRIVER MISREPRESENTED SERVICES & COSTS

My son was in a car accident yesterday (17/09/2013).A woman came thru the red light while he was turning. Johnny from A1 assist gave us two options: to tow the damaged car to our residence @ R650 for 1.5km or to tow it to their Panelbeaters, New Wagon, who would do the third party claim, which would also cover all the costs involved. We went with option two after he put a call through to Muhammed, manager at New Wagon, who assured us that all costs would be covered & that they would process the claim. When we got to New Wagon the next day, Muhammed swore blind I never spoke to him. Either he's lying, or Johnny put in a **** call....either way it's going to cost us about R6000 to have our vehicle released. I am starting a petition with [URL Removed] for there to be a governing body for these disgustingly unethical tow truck drivers who prey on folk at a time of shock & trauma. Please sms your e-mail address to me 084 262 9797 so that I can let you know when the petition is up & running. We will need 100 000 signatures to give it the clout it needs to get to government level. It's time for the victims to fight back. Let's stand together against this form of corruption!! Every vote counts

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