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Adidas - Customer Feedback and Analysis

Shown below are the statistics for Adidas based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (6) 25%
Complaint (18) 75%
Customer Compliment Complaint
1. Ty3211
2. marijke7701
3. wlsjoh01310
4. royalex01
5. Marcelvz01
Nature of complaints (last 12 months): 18 reports - Adidas
Bad Attitude (1) 6% Bad Attitude
Billing/Accounts (1) 6% Billing/Accounts
Damaged Goods (5) 28% Damaged Goods
Feedback/Response (1) 6% Feedback/Response
Late/No Delivery (1) 6% Late/No Delivery
Other (5) 28% Other
Pricing/Barcodes (2) 11% Pricing/Barcodes
Repairs/Servicing (2) 11% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41989 reports - Retail Industry Analysis
Bad Attitude (5329) 13% Bad Attitude
Billing/Accounts (4377) 10% Billing/Accounts
Booking Query (74) 0% Booking Query
Breach of Contract (711) 2% Breach of Contract
Call Centre!! (619) 1% Call Centre!!
Competitions (78) 0% Competitions
Damaged Goods (3369) 8% Damaged Goods
Expiry Date (445) 1% Expiry Date
Feedback/Response (2578) 6% Feedback/Response
Chart
Hygiene Hygiene (366) 1%
Late/No Delivery Late/No Delivery (3466) 8%
Other Other (14994) 36%
Out of Stock Out of Stock (1171) 3%
Passing the Buck Passing the Buck (794) 2%
Pricing/Barcodes Pricing/Barcodes (1141) 3%
Repairs/Servicing Repairs/Servicing (2195) 5%
Spam Spam (282) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 05 March 2015
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