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Adidas - Customer Feedback and Analysis

Shown below are the statistics for Adidas based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (6) 21%
Complaint (22) 79%
Customer Compliment Complaint
1. rueshannon02
2. Zinhlendaba01
3. leefountain01
4. Varush01
5. Catherine M01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 22 reports - Adidas
Bad Attitude (1) 5% Bad Attitude
Billing/Accounts (1) 5% Billing/Accounts
Damaged Goods (5) 23% Damaged Goods
Feedback/Response (1) 5% Feedback/Response
Late/No Delivery (2) 9% Late/No Delivery
Other (7) 32% Other
Pricing/Barcodes (3) 14% Pricing/Barcodes
Repairs/Servicing (2) 9% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41341 reports - Retail Industry Analysis
Bad Attitude (5382) 13% Bad Attitude
Billing/Accounts (4224) 10% Billing/Accounts
Booking Query (63) 0% Booking Query
Breach of Contract (743) 2% Breach of Contract
Call Centre!! (650) 2% Call Centre!!
Competitions (102) 0% Competitions
Damaged Goods (3377) 8% Damaged Goods
Expiry Date (471) 1% Expiry Date
Feedback/Response (2556) 6% Feedback/Response
Chart
Hygiene Hygiene (357) 1%
Late/No Delivery Late/No Delivery (3472) 8%
Other Other (14413) 35%
Out of Stock Out of Stock (1150) 3%
Passing the Buck Passing the Buck (775) 2%
Pricing/Barcodes Pricing/Barcodes (1145) 3%
Repairs/Servicing Repairs/Servicing (2186) 5%
Spam Spam (275) 1%

Please note: All Reports & Stats fall away after 12 months

 
Tue 30 June 2015
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