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Adidas - Customer Feedback and Analysis

Shown below are the statistics for Adidas based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (6) 26%
Complaint (17) 74%
Customer Compliment Complaint
1. D. S.01
2. Heidivanwyk01
3. WynandSmit1201
4. neilo9202101
5. fedup110
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 17 reports - Adidas
Bad Attitude (1) 6% Bad Attitude
Billing/Accounts (1) 6% Billing/Accounts
Damaged Goods (5) 29% Damaged Goods
Feedback/Response (1) 6% Feedback/Response
Late/No Delivery (1) 6% Late/No Delivery
Other (5) 29% Other
Pricing/Barcodes (2) 12% Pricing/Barcodes
Repairs/Servicing (1) 6% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41703 reports - Retail Industry Analysis
Bad Attitude (5384) 13% Bad Attitude
Billing/Accounts (4307) 10% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (715) 2% Breach of Contract
Call Centre!! (644) 2% Call Centre!!
Competitions (102) 0% Competitions
Damaged Goods (3391) 8% Damaged Goods
Expiry Date (473) 1% Expiry Date
Feedback/Response (2578) 6% Feedback/Response
Chart
Hygiene Hygiene (369) 1%
Late/No Delivery Late/No Delivery (3475) 8%
Other Other (14624) 35%
Out of Stock Out of Stock (1161) 3%
Passing the Buck Passing the Buck (785) 2%
Pricing/Barcodes Pricing/Barcodes (1156) 3%
Repairs/Servicing Repairs/Servicing (2208) 5%
Spam Spam (266) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 28 May 2015
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