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Auto-mate - Customer Feedback and Analysis

Shown below are the statistics for Auto-mate based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (6) 100%
Customer Compliment Complaint
1. JudieB01
2. Cadey1401
3. Jazza01
4. Dop01
5. Disappointed 10101
Nature of complaints (last 12 months): 6 reports - Auto-mate
Billing/Accounts (2) 33% Billing/Accounts
Other (0) 0% Other
Repairs/Servicing (4) 67% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 14533 reports - Motor Industry Analysis
Bad Attitude (861) 6% Bad Attitude
Billing/Accounts (354) 2% Billing/Accounts
Booking Query (37) 0% Booking Query
Breach of Contract (563) 4% Breach of Contract
Call Centre!! (54) 0% Call Centre!!
Competitions (8) 0% Competitions
Damaged Goods (1067) 7% Damaged Goods
Expiry Date (17) 0% Expiry Date
Feedback/Response (787) 5% Feedback/Response
Chart
Hygiene Hygiene (3) 0%
Late/No Delivery Late/No Delivery (523) 4%
Other Other (5588) 38%
Out of Stock Out of Stock (90) 1%
Passing the Buck Passing the Buck (380) 3%
Pricing/Barcodes Pricing/Barcodes (120) 1%
Repairs/Servicing Repairs/Servicing (4031) 28%
Spam Spam (50) 0%

Please note: All Reports & Stats fall away after 12 months

 
Thu 02 October 2014
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