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Auto-mate - Customer Feedback and Analysis

Shown below are the statistics for Auto-mate based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (1) 50%
Complaint (1) 50%
Customer Compliment Complaint
1. Cadey1401
2. jachotma10
Nature of complaints (last 12 months): 1 reports - Auto-mate
Other (0) 0% Other
Repairs/Servicing (1) 100% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 13405 reports - Motor Industry Analysis
Bad Attitude (776) 6% Bad Attitude
Billing/Accounts (302) 2% Billing/Accounts
Booking Query (45) 0% Booking Query
Breach of Contract (513) 4% Breach of Contract
Call Centre!! (50) 0% Call Centre!!
Competitions (7) 0% Competitions
Damaged Goods (1006) 8% Damaged Goods
Expiry Date (15) 0% Expiry Date
Feedback/Response (756) 6% Feedback/Response
Chart
Hygiene Hygiene (3) 0%
Late/No Delivery Late/No Delivery (529) 4%
Other Other (5241) 39%
Out of Stock Out of Stock (87) 1%
Passing the Buck Passing the Buck (380) 3%
Pricing/Barcodes Pricing/Barcodes (95) 1%
Repairs/Servicing Repairs/Servicing (3547) 26%
Spam Spam (53) 0%

Please note: All Reports & Stats fall away after 12 months

 
Wed 27 May 2015
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