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Auto-mate - Customer Feedback and Analysis

Shown below are the statistics for Auto-mate based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (7) 100%
Customer Compliment Complaint
1. JudieB01
2. Cadey1401
3. freekv01
4. Jazza01
5. Dop01
Nature of complaints (last 12 months): 7 reports - Auto-mate
Billing/Accounts (2) 29% Billing/Accounts
Other (0) 0% Other
Repairs/Servicing (5) 71% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 14784 reports - Motor Industry Analysis
Bad Attitude (871) 6% Bad Attitude
Billing/Accounts (334) 2% Billing/Accounts
Booking Query (35) 0% Booking Query
Breach of Contract (551) 4% Breach of Contract
Call Centre!! (52) 0% Call Centre!!
Competitions (7) 0% Competitions
Damaged Goods (1054) 7% Damaged Goods
Expiry Date (19) 0% Expiry Date
Feedback/Response (827) 6% Feedback/Response
Chart
Hygiene Hygiene (4) 0%
Late/No Delivery Late/No Delivery (550) 4%
Other Other (5744) 39%
Out of Stock Out of Stock (101) 1%
Passing the Buck Passing the Buck (378) 3%
Pricing/Barcodes Pricing/Barcodes (116) 1%
Repairs/Servicing Repairs/Servicing (4092) 28%
Spam Spam (49) 0%

Please note: All Reports & Stats fall away after 12 months

 
Wed 30 July 2014
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