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Auto-mate - Customer Feedback and Analysis

Shown below are the statistics for Auto-mate based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (1) 25%
Complaint (3) 75%
Customer Compliment Complaint
1. Arkie01
2. jachotma10
3. KoenGerhard01
4. ghung01
Nature of complaints (last 12 months): 3 reports - Auto-mate
Other (0) 0% Other
Repairs/Servicing (3) 100% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 12554 reports - Motor Industry Analysis
Bad Attitude (749) 6% Bad Attitude
Billing/Accounts (271) 2% Billing/Accounts
Booking Query (37) 0% Booking Query
Breach of Contract (408) 3% Breach of Contract
Call Centre!! (44) 0% Call Centre!!
Competitions (4) 0% Competitions
Damaged Goods (935) 7% Damaged Goods
Expiry Date (25) 0% Expiry Date
Feedback/Response (731) 6% Feedback/Response
Chart
Hygiene Hygiene (4) 0%
Late/No Delivery Late/No Delivery (515) 4%
Other Other (4879) 39%
Out of Stock Out of Stock (79) 1%
Passing the Buck Passing the Buck (361) 3%
Pricing/Barcodes Pricing/Barcodes (76) 1%
Repairs/Servicing Repairs/Servicing (3380) 27%
Spam Spam (56) 0%

Please note: All Reports & Stats fall away after 12 months

 
Wed 10 February 2016
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