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Auto-mate - Customer Feedback and Analysis

Shown below are the statistics for Auto-mate based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (2) 100%
Customer Compliment Complaint
1. JudieB01
2. Cadey1401
Nature of complaints (last 12 months): 2 reports - Auto-mate
Billing/Accounts (1) 50% Billing/Accounts
Other (0) 0% Other
Repairs/Servicing (1) 50% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 14214 reports - Motor Industry Analysis
Bad Attitude (855) 6% Bad Attitude
Billing/Accounts (333) 2% Billing/Accounts
Booking Query (34) 0% Booking Query
Breach of Contract (557) 4% Breach of Contract
Call Centre!! (55) 0% Call Centre!!
Competitions (9) 0% Competitions
Damaged Goods (1048) 7% Damaged Goods
Expiry Date (14) 0% Expiry Date
Feedback/Response (768) 5% Feedback/Response
Chart
Hygiene Hygiene (3) 0%
Late/No Delivery Late/No Delivery (517) 4%
Other Other (5471) 38%
Out of Stock Out of Stock (92) 1%
Passing the Buck Passing the Buck (415) 3%
Pricing/Barcodes Pricing/Barcodes (104) 1%
Repairs/Servicing Repairs/Servicing (3890) 27%
Spam Spam (49) 0%

Please note: All Reports & Stats fall away after 12 months

 
Fri 28 November 2014
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