Hello

book peter | home

 Budget Insurance Complaint

SUPPLIER

Budget Insurance

INDUSTRY Insurance
BRANCH / AREA Nation Wide COUNTRY South Africa
TIME / DATE 12:49 Mon 30 Sep PERSON RESPONSIBLE
CUSTOMER sashak View all reports by user
PROBLEM

Pricing / Barcodes

post report
 view customer feedback rating & analysis
INCIDENT Mon 30 Sep
HEADLINE

Huge discrepancy in excess

I am beyond appalled at the value of excess compared to other service providers, ie: a gap of R700.00!!! This is my first claim in terms of the loss of my cellphone (the 1st) and the excess is R 1050.00 whilst MTN is R300??? How can there be such a massive difference?? Who determined the cost of excess? This is beyond a rip-off - its blatant *******!! I am beyond words right now?

Is this legal???
SUPPLIER'S RESPONSE Budget Insurance Time and Date 15:31:34 | Mon 30 Sep 13
Hello sashak,

Thank you for your comments.

We can confirm that the excess applicable to your cell phone claim is correct and that it was applied in accordance with your policy contract. This was discussed with you in detail telephonically.

Unfortunately we cannot comment on the excess amount that other underwrites may choose to apply in the event of a claim.

Regards,

The Budget Insurance Team

Comments

Relevant content (Last 5 Pricing / Barcodes Problems)

Mon 28 July 2014
Copyright 2012 Hellopeter.com. All rights reserved.