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Cadac - Customer Feedback and Analysis

Shown below are the statistics for Cadac based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (1) 25%
Complaint (3) 75%
Customer Compliment Complaint
1. bianca77701
2. maraistl01
3. Shaun05198410
4. Pieter Rossouw01
Customer Feedback to Supplier Responses (last 12 months): 1 reports
Chart
Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (1) 100%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 3 reports - Cadac
Call Centre!! (1) 33% Call Centre!!
Other (1) 33% Other
Out of Stock (1) 33% Out of Stock
Chart
Nature of complaints (last 12 months): 40986 reports - Retail Industry Analysis
Bad Attitude (5434) 13% Bad Attitude
Billing/Accounts (4234) 10% Billing/Accounts
Booking Query (56) 0% Booking Query
Breach of Contract (744) 2% Breach of Contract
Call Centre!! (637) 2% Call Centre!!
Competitions (101) 0% Competitions
Damaged Goods (3409) 8% Damaged Goods
Expiry Date (469) 1% Expiry Date
Feedback/Response (2561) 6% Feedback/Response
Chart
Hygiene Hygiene (346) 1%
Late/No Delivery Late/No Delivery (3513) 9%
Other Other (14078) 34%
Out of Stock Out of Stock (1108) 3%
Passing the Buck Passing the Buck (775) 2%
Pricing/Barcodes Pricing/Barcodes (1102) 3%
Repairs/Servicing Repairs/Servicing (2158) 5%
Spam Spam (261) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 03 September 2015
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