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Cadac - Customer Feedback and Analysis

Shown below are the statistics for Cadac based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 40%
Complaint (3) 60%
Customer Compliment Complaint
1. bianca77701
2. maraistl01
3. Shaun05198410
4. Pieter Rossouw01
5. Gallopaway10
Customer Feedback to Supplier Responses (last 12 months): 2 reports
Chart
Over the moon Over the moon (1) 50%
Quite Impressed Quite Impressed (1) 50%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 3 reports - Cadac
Call Centre!! (1) 33% Call Centre!!
Other (1) 33% Other
Out of Stock (1) 33% Out of Stock
Chart
Nature of complaints (last 12 months): 41176 reports - Retail Industry Analysis
Bad Attitude (5362) 13% Bad Attitude
Billing/Accounts (4209) 10% Billing/Accounts
Booking Query (63) 0% Booking Query
Breach of Contract (741) 2% Breach of Contract
Call Centre!! (647) 2% Call Centre!!
Competitions (101) 0% Competitions
Damaged Goods (3366) 8% Damaged Goods
Expiry Date (470) 1% Expiry Date
Feedback/Response (2547) 6% Feedback/Response
Chart
Hygiene Hygiene (358) 1%
Late/No Delivery Late/No Delivery (3474) 8%
Other Other (14319) 35%
Out of Stock Out of Stock (1142) 3%
Passing the Buck Passing the Buck (777) 2%
Pricing/Barcodes Pricing/Barcodes (1138) 3%
Repairs/Servicing Repairs/Servicing (2186) 5%
Spam Spam (276) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 02 July 2015
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