Capitec Bank Complaint
 SUPPLIER |
Capitec Bank |
 INDUSTRY |
Banking | ||
| BRANCH / AREA | Melmoth | COUNTRY | South Africa | ||
| TIME / DATE | 07:50 Tue 2 Oct | PERSON RESPONSIBLE | |||
| CUSTOMER | ayanda04 | View all reports by user |
 0
4
|
||
| PROBLEM | Billing / Accounts |
|
|||
| INCIDENT | Tue 2 Oct | ||||
| HEADLINE | Fixed deposit interest rate |
||||
| I fixed R7000 at Capitec for 6 months and because I was not sure of the date of maturity I went there yesterday to find out. The consultant told me that the money has matured but when I asked how much was it she did not respond. I asked her to transfer all the money to the savings account which she did and increased my credit limit. Unfortunately my phone reported this two hours later and to my surprise the money transferred was only R7100. What is Capitec's interest rate for a 6 month fixed deposit? Because if I knew the interest is only a R100 I would have just kept the money under my bed. Very dissappointed. | |||||
| SUPPLIER'S RESPONSE | Capitec Bank | Time and Date | 10:15:01 | Tue 2 Oct 12 | ||
|
Hello ayanda04, Thank you for referring your comments via Hellopeter. We have escalated your complaint to our Complaint Management department and will contact you within 1 business day. Kind regards Capitec Bank: Client Care Centre contactcentre@capitecbank.co.za 0860 10 20 43 |
|||||
Comments
Relevant content (Last 5 Billing / Accounts Problems)
 |
23:57:26 Thu 23 May 13
|
 |
|
 |
|
||
 |
|
||
|
|
|
||
|
|
|
Facebook Application
