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Chicken Licken - Customer Feedback and Analysis

Shown below are the statistics for Chicken Licken based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (23) 8%
Complaint (255) 92%
Customer Compliment Complaint
1. id03
2. Barbie Eldos12
3. vasp02
4. sebox02
5. itlady02
Customer Feedback to Supplier Responses (last 12 months): 16 reports
Chart
Over the moon Over the moon (3) 19%
Quite Impressed Quite Impressed (5) 31%
Indifferent Indifferent (1) 6%
Not Impressed Not Impressed (2) 13%
Utterly Disgusted Utterly Disgusted (5) 31%
Nature of complaints (last 12 months): 255 reports - Chicken Licken
Bad Attitude (82) 32% Bad Attitude
Billing/Accounts (6) 2% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (2) 1% Breach of Contract
Damaged Goods (9) 4% Damaged Goods
Expiry Date (7) 3% Expiry Date
Feedback/Response (11) 4% Feedback/Response
Hygiene (23) 9% Hygiene
Late/No Delivery (26) 10% Late/No Delivery
Chart
Other Other (79) 31%
Out of Stock Out of Stock (5) 2%
Passing the Buck Passing the Buck (2) 1%
Repairs/Servicing Repairs/Servicing (2) 1%
Nature of complaints (last 12 months): 7462 reports - Fast Food Industry Analysis
Bad Attitude (1552) 21% Bad Attitude
Billing/Accounts (159) 2% Billing/Accounts
Booking Query (8) 0% Booking Query
Breach of Contract (45) 1% Breach of Contract
Call Centre!! (21) 0% Call Centre!!
Competitions (22) 0% Competitions
Damaged Goods (238) 3% Damaged Goods
Expiry Date (76) 1% Expiry Date
Feedback/Response (313) 4% Feedback/Response
Chart
Hygiene Hygiene (394) 5%
Late/No Delivery Late/No Delivery (765) 10%
Other Other (3320) 44%
Out of Stock Out of Stock (336) 5%
Passing the Buck Passing the Buck (75) 1%
Pricing/Barcodes Pricing/Barcodes (80) 1%
Repairs/Servicing Repairs/Servicing (49) 1%
Spam Spam (9) 0%

Please note: All Reports & Stats fall away after 12 months

 
Sun 26 April 2015
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