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Chicken Licken - Customer Feedback and Analysis

Shown below are the statistics for Chicken Licken based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (21) 7%
Complaint (283) 93%
Customer Compliment Complaint
1. DeacanRamos11
2. Nishan Dass11
3. PUSH-ONLINE20
4. clint100502
5. Barbie Eldos02
Customer Feedback to Supplier Responses (last 12 months): 14 reports
Chart
Over the moon Over the moon (2) 14%
Quite Impressed Quite Impressed (3) 21%
Indifferent Indifferent (2) 14%
Not Impressed Not Impressed (1) 7%
Utterly Disgusted Utterly Disgusted (6) 43%
Nature of complaints (last 12 months): 283 reports - Chicken Licken
Bad Attitude (94) 33% Bad Attitude
Billing/Accounts (3) 1% Billing/Accounts
Breach of Contract (2) 1% Breach of Contract
Damaged Goods (16) 6% Damaged Goods
Expiry Date (7) 2% Expiry Date
Feedback/Response (8) 3% Feedback/Response
Hygiene (25) 9% Hygiene
Late/No Delivery (26) 9% Late/No Delivery
Other (91) 32% Other
Chart
Out of Stock Out of Stock (7) 2%
Passing the Buck Passing the Buck (4) 1%
Nature of complaints (last 12 months): 7390 reports - Fast Food Industry Analysis
Bad Attitude (1520) 21% Bad Attitude
Billing/Accounts (152) 2% Billing/Accounts
Booking Query (10) 0% Booking Query
Breach of Contract (51) 1% Breach of Contract
Call Centre!! (38) 1% Call Centre!!
Competitions (54) 1% Competitions
Damaged Goods (242) 3% Damaged Goods
Expiry Date (76) 1% Expiry Date
Feedback/Response (293) 4% Feedback/Response
Chart
Hygiene Hygiene (394) 5%
Late/No Delivery Late/No Delivery (820) 11%
Other Other (3239) 44%
Out of Stock Out of Stock (306) 4%
Passing the Buck Passing the Buck (77) 1%
Pricing/Barcodes Pricing/Barcodes (64) 1%
Repairs/Servicing Repairs/Servicing (47) 1%
Spam Spam (7) 0%

Please note: All Reports & Stats fall away after 12 months

 
Thu 03 September 2015
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