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Chicken Licken - Customer Feedback and Analysis

Shown below are the statistics for Chicken Licken based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (26) 10%
Complaint (224) 90%
Customer Compliment Complaint
1. DavidH0112
2. Pnjiva02
3. allis02
4. DivashenN02
5. Chinadollee11
Customer Feedback to Supplier Responses (last 12 months): 14 reports
Chart
Over the moon Over the moon (3) 21%
Quite Impressed Quite Impressed (3) 21%
Indifferent Indifferent (2) 14%
Not Impressed Not Impressed (1) 7%
Utterly Disgusted Utterly Disgusted (5) 36%
Nature of complaints (last 12 months): 224 reports - Chicken Licken
Bad Attitude (58) 26% Bad Attitude
Billing/Accounts (5) 2% Billing/Accounts
Breach of Contract (3) 1% Breach of Contract
Call Centre!! (1) 0% Call Centre!!
Competitions (1) 0% Competitions
Damaged Goods (11) 5% Damaged Goods
Expiry Date (3) 1% Expiry Date
Feedback/Response (5) 2% Feedback/Response
Hygiene (15) 7% Hygiene
Chart
Late/No Delivery Late/No Delivery (21) 9%
Other Other (87) 39%
Out of Stock Out of Stock (11) 5%
Passing the Buck Passing the Buck (2) 1%
Pricing/Barcodes Pricing/Barcodes (1) 0%
Nature of complaints (last 12 months): 7404 reports - Fast Food Industry Analysis
Bad Attitude (1492) 20% Bad Attitude
Billing/Accounts (157) 2% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (45) 1% Breach of Contract
Call Centre!! (21) 0% Call Centre!!
Competitions (20) 0% Competitions
Damaged Goods (215) 3% Damaged Goods
Expiry Date (64) 1% Expiry Date
Feedback/Response (279) 4% Feedback/Response
Chart
Hygiene Hygiene (398) 5%
Late/No Delivery Late/No Delivery (674) 9%
Other Other (3478) 47%
Out of Stock Out of Stock (385) 5%
Passing the Buck Passing the Buck (55) 1%
Pricing/Barcodes Pricing/Barcodes (69) 1%
Repairs/Servicing Repairs/Servicing (38) 1%
Spam Spam (5) 0%

Please note: All Reports & Stats fall away after 12 months

 
Thu 24 April 2014
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