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Chicken Licken - Customer Feedback and Analysis

Shown below are the statistics for Chicken Licken based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (29) 11%
Complaint (240) 89%
Customer Compliment Complaint
1. id03
2. mpoohmie11
3. byron12302
4. DavidH0111
5. sebox02
Customer Feedback to Supplier Responses (last 12 months): 21 reports
Chart
Over the moon Over the moon (7) 33%
Quite Impressed Quite Impressed (3) 14%
Indifferent Indifferent (2) 10%
Not Impressed Not Impressed (2) 10%
Utterly Disgusted Utterly Disgusted (7) 33%
Nature of complaints (last 12 months): 240 reports - Chicken Licken
Bad Attitude (71) 30% Bad Attitude
Billing/Accounts (6) 3% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (2) 1% Breach of Contract
Competitions (1) 0% Competitions
Damaged Goods (7) 3% Damaged Goods
Expiry Date (5) 2% Expiry Date
Feedback/Response (10) 4% Feedback/Response
Hygiene (20) 8% Hygiene
Chart
Late/No Delivery Late/No Delivery (23) 10%
Other Other (82) 34%
Out of Stock Out of Stock (9) 4%
Passing the Buck Passing the Buck (1) 0%
Repairs/Servicing Repairs/Servicing (2) 1%
Nature of complaints (last 12 months): 7195 reports - Fast Food Industry Analysis
Bad Attitude (1498) 21% Bad Attitude
Billing/Accounts (148) 2% Billing/Accounts
Booking Query (11) 0% Booking Query
Breach of Contract (43) 1% Breach of Contract
Call Centre!! (17) 0% Call Centre!!
Competitions (25) 0% Competitions
Damaged Goods (200) 3% Damaged Goods
Expiry Date (58) 1% Expiry Date
Feedback/Response (288) 4% Feedback/Response
Chart
Hygiene Hygiene (387) 5%
Late/No Delivery Late/No Delivery (665) 9%
Other Other (3317) 46%
Out of Stock Out of Stock (346) 5%
Passing the Buck Passing the Buck (69) 1%
Pricing/Barcodes Pricing/Barcodes (70) 1%
Repairs/Servicing Repairs/Servicing (43) 1%
Spam Spam (10) 0%

Please note: All Reports & Stats fall away after 12 months

 
Sat 01 November 2014
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