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Chicken Licken - Customer Feedback and Analysis

Shown below are the statistics for Chicken Licken based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (23) 8%
Complaint (273) 92%
Customer Compliment Complaint
1. Barbie Eldos12
2. id03
3. DeacanRamos11
4. KeaTM02
5. vasp02
Customer Feedback to Supplier Responses (last 12 months): 18 reports
Chart
Over the moon Over the moon (3) 17%
Quite Impressed Quite Impressed (4) 22%
Indifferent Indifferent (1) 6%
Not Impressed Not Impressed (3) 17%
Utterly Disgusted Utterly Disgusted (7) 39%
Nature of complaints (last 12 months): 273 reports - Chicken Licken
Bad Attitude (86) 32% Bad Attitude
Billing/Accounts (6) 2% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (2) 1% Breach of Contract
Damaged Goods (11) 4% Damaged Goods
Expiry Date (7) 3% Expiry Date
Feedback/Response (10) 4% Feedback/Response
Hygiene (25) 9% Hygiene
Late/No Delivery (26) 10% Late/No Delivery
Chart
Other Other (89) 33%
Out of Stock Out of Stock (6) 2%
Passing the Buck Passing the Buck (2) 1%
Repairs/Servicing Repairs/Servicing (2) 1%
Nature of complaints (last 12 months): 7505 reports - Fast Food Industry Analysis
Bad Attitude (1545) 21% Bad Attitude
Billing/Accounts (157) 2% Billing/Accounts
Booking Query (10) 0% Booking Query
Breach of Contract (42) 1% Breach of Contract
Call Centre!! (25) 0% Call Centre!!
Competitions (27) 0% Competitions
Damaged Goods (245) 3% Damaged Goods
Expiry Date (75) 1% Expiry Date
Feedback/Response (310) 4% Feedback/Response
Chart
Hygiene Hygiene (397) 5%
Late/No Delivery Late/No Delivery (781) 10%
Other Other (3333) 44%
Out of Stock Out of Stock (340) 5%
Passing the Buck Passing the Buck (77) 1%
Pricing/Barcodes Pricing/Barcodes (81) 1%
Repairs/Servicing Repairs/Servicing (50) 1%
Spam Spam (10) 0%

Please note: All Reports & Stats fall away after 12 months

 
Sat 23 May 2015
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