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Chicken Licken - Customer Feedback and Analysis

Shown below are the statistics for Chicken Licken based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (25) 9%
Complaint (257) 91%
Customer Compliment Complaint
1. id03
2. Barbie Eldos12
3. Luluski11
4. KeaTM02
5. DeacanRamos11
Customer Feedback to Supplier Responses (last 12 months): 16 reports
Chart
Over the moon Over the moon (4) 25%
Quite Impressed Quite Impressed (4) 25%
Indifferent Indifferent (1) 6%
Not Impressed Not Impressed (2) 13%
Utterly Disgusted Utterly Disgusted (5) 31%
Nature of complaints (last 12 months): 257 reports - Chicken Licken
Bad Attitude (81) 32% Bad Attitude
Billing/Accounts (7) 3% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (1) 0% Breach of Contract
Competitions (1) 0% Competitions
Damaged Goods (8) 3% Damaged Goods
Expiry Date (7) 3% Expiry Date
Feedback/Response (11) 4% Feedback/Response
Hygiene (21) 8% Hygiene
Chart
Late/No Delivery Late/No Delivery (25) 10%
Other Other (80) 31%
Out of Stock Out of Stock (9) 4%
Passing the Buck Passing the Buck (3) 1%
Repairs/Servicing Repairs/Servicing (2) 1%
Nature of complaints (last 12 months): 7436 reports - Fast Food Industry Analysis
Bad Attitude (1568) 21% Bad Attitude
Billing/Accounts (164) 2% Billing/Accounts
Booking Query (8) 0% Booking Query
Breach of Contract (42) 1% Breach of Contract
Call Centre!! (15) 0% Call Centre!!
Competitions (26) 0% Competitions
Damaged Goods (235) 3% Damaged Goods
Expiry Date (69) 1% Expiry Date
Feedback/Response (312) 4% Feedback/Response
Chart
Hygiene Hygiene (407) 5%
Late/No Delivery Late/No Delivery (729) 10%
Other Other (3325) 45%
Out of Stock Out of Stock (324) 4%
Passing the Buck Passing the Buck (74) 1%
Pricing/Barcodes Pricing/Barcodes (80) 1%
Repairs/Servicing Repairs/Servicing (49) 1%
Spam Spam (9) 0%

Please note: All Reports & Stats fall away after 12 months

 
Fri 06 March 2015
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