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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (7) 100%
Customer Compliment Complaint
1. yasminedolley01
2. Adell12301
3. saiann01
4. HellRay01
5. pdhani01
Nature of complaints (last 12 months): 7 reports - Cinnabon
Bad Attitude (2) 29% Bad Attitude
Damaged Goods (1) 14% Damaged Goods
Feedback/Response (1) 14% Feedback/Response
Other (3) 43% Other
Chart
Nature of complaints (last 12 months): 13747 reports - Other Industry Analysis
Bad Attitude (1055) 8% Bad Attitude
Billing/Accounts (1507) 11% Billing/Accounts
Booking Query (66) 0% Booking Query
Breach of Contract (495) 4% Breach of Contract
Call Centre!! (415) 3% Call Centre!!
Competitions (50) 0% Competitions
Damaged Goods (639) 5% Damaged Goods
Expiry Date (21) 0% Expiry Date
Feedback/Response (918) 7% Feedback/Response
Chart
Hygiene Hygiene (60) 0%
Late/No Delivery Late/No Delivery (2480) 18%
Other Other (4900) 36%
Out of Stock Out of Stock (73) 1%
Passing the Buck Passing the Buck (206) 1%
Pricing/Barcodes Pricing/Barcodes (75) 1%
Repairs/Servicing Repairs/Servicing (647) 5%
Spam Spam (140) 1%

Please note: All Reports & Stats fall away after 12 months

 
Fri 28 August 2015
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