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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (8) 100%
Customer Compliment Complaint
1. nixi_8801
2. hdejager01
3. Adell12301
4. saiann01
5. HellRay01
Nature of complaints (last 12 months): 8 reports - Cinnabon
Bad Attitude (3) 38% Bad Attitude
Damaged Goods (1) 13% Damaged Goods
Other (4) 50% Other
Chart
Nature of complaints (last 12 months): 13524 reports - Other Industry Analysis
Bad Attitude (1092) 8% Bad Attitude
Billing/Accounts (1688) 12% Billing/Accounts
Booking Query (87) 1% Booking Query
Breach of Contract (529) 4% Breach of Contract
Call Centre!! (361) 3% Call Centre!!
Competitions (62) 0% Competitions
Damaged Goods (672) 5% Damaged Goods
Expiry Date (27) 0% Expiry Date
Feedback/Response (815) 6% Feedback/Response
Chart
Hygiene Hygiene (75) 1%
Late/No Delivery Late/No Delivery (1912) 14%
Other Other (4972) 37%
Out of Stock Out of Stock (76) 1%
Passing the Buck Passing the Buck (231) 2%
Pricing/Barcodes Pricing/Barcodes (84) 1%
Repairs/Servicing Repairs/Servicing (686) 5%
Spam Spam (155) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sun 01 March 2015
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