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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (8) 100%
Customer Compliment Complaint
1. Dpmjas01
2. Luvana01
3. nixi_8801
4. hdejager01
5. Adell12301
Nature of complaints (last 12 months): 8 reports - Cinnabon
Bad Attitude (3) 38% Bad Attitude
Damaged Goods (1) 13% Damaged Goods
Other (4) 50% Other
Chart
Nature of complaints (last 12 months): 13581 reports - Other Industry Analysis
Bad Attitude (1108) 8% Bad Attitude
Billing/Accounts (1777) 13% Billing/Accounts
Booking Query (85) 1% Booking Query
Breach of Contract (538) 4% Breach of Contract
Call Centre!! (337) 2% Call Centre!!
Competitions (57) 0% Competitions
Damaged Goods (666) 5% Damaged Goods
Expiry Date (29) 0% Expiry Date
Feedback/Response (798) 6% Feedback/Response
Chart
Hygiene Hygiene (78) 1%
Late/No Delivery Late/No Delivery (1893) 14%
Other Other (4973) 37%
Out of Stock Out of Stock (73) 1%
Passing the Buck Passing the Buck (232) 2%
Pricing/Barcodes Pricing/Barcodes (90) 1%
Repairs/Servicing Repairs/Servicing (687) 5%
Spam Spam (160) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sun 01 February 2015
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