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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (1) 8%
Complaint (11) 92%
Customer Compliment Complaint
1. Tasneemv01
2. Adell12301
3. yazeedster10
4. saiann01
5. WieseM01
Nature of complaints (last 12 months): 11 reports - Cinnabon
Bad Attitude (3) 27% Bad Attitude
Damaged Goods (2) 18% Damaged Goods
Other (5) 45% Other
Out of Stock (1) 9% Out of Stock
Chart
Nature of complaints (last 12 months): 13790 reports - Other Industry Analysis
Bad Attitude (1142) 8% Bad Attitude
Billing/Accounts (1971) 14% Billing/Accounts
Booking Query (91) 1% Booking Query
Breach of Contract (550) 4% Breach of Contract
Call Centre!! (317) 2% Call Centre!!
Competitions (52) 0% Competitions
Damaged Goods (693) 5% Damaged Goods
Expiry Date (31) 0% Expiry Date
Feedback/Response (768) 6% Feedback/Response
Chart
Hygiene Hygiene (81) 1%
Late/No Delivery Late/No Delivery (1766) 13%
Other Other (5064) 37%
Out of Stock Out of Stock (70) 1%
Passing the Buck Passing the Buck (223) 2%
Pricing/Barcodes Pricing/Barcodes (103) 1%
Repairs/Servicing Repairs/Servicing (707) 5%
Spam Spam (161) 1%

Please note: All Reports & Stats fall away after 12 months

 
Mon 22 December 2014
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