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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (7) 100%
Customer Compliment Complaint
1. pdhani01
2. bhjg01
3. yasminedolley01
4. hdejager01
5. Adell12301
Nature of complaints (last 12 months): 7 reports - Cinnabon
Bad Attitude (3) 43% Bad Attitude
Damaged Goods (1) 14% Damaged Goods
Other (3) 43% Other
Chart
Nature of complaints (last 12 months): 13707 reports - Other Industry Analysis
Bad Attitude (1062) 8% Bad Attitude
Billing/Accounts (1514) 11% Billing/Accounts
Booking Query (63) 0% Booking Query
Breach of Contract (484) 4% Breach of Contract
Call Centre!! (431) 3% Call Centre!!
Competitions (52) 0% Competitions
Damaged Goods (636) 5% Damaged Goods
Expiry Date (22) 0% Expiry Date
Feedback/Response (925) 7% Feedback/Response
Chart
Hygiene Hygiene (58) 0%
Late/No Delivery Late/No Delivery (2445) 18%
Other Other (4884) 36%
Out of Stock Out of Stock (74) 1%
Passing the Buck Passing the Buck (206) 2%
Pricing/Barcodes Pricing/Barcodes (75) 1%
Repairs/Servicing Repairs/Servicing (640) 5%
Spam Spam (136) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sun 02 August 2015
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