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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (6) 100%
Customer Compliment Complaint
1. saiann01
2. HellRay01
3. pdhani01
4. yasminedolley01
5. hdejager01
Nature of complaints (last 12 months): 6 reports - Cinnabon
Bad Attitude (2) 33% Bad Attitude
Damaged Goods (1) 17% Damaged Goods
Other (3) 50% Other
Chart
Nature of complaints (last 12 months): 13640 reports - Other Industry Analysis
Bad Attitude (1078) 8% Bad Attitude
Billing/Accounts (1532) 11% Billing/Accounts
Booking Query (73) 1% Booking Query
Breach of Contract (504) 4% Breach of Contract
Call Centre!! (402) 3% Call Centre!!
Competitions (57) 0% Competitions
Damaged Goods (644) 5% Damaged Goods
Expiry Date (24) 0% Expiry Date
Feedback/Response (902) 7% Feedback/Response
Chart
Hygiene Hygiene (57) 0%
Late/No Delivery Late/No Delivery (2254) 17%
Other Other (4924) 36%
Out of Stock Out of Stock (79) 1%
Passing the Buck Passing the Buck (217) 2%
Pricing/Barcodes Pricing/Barcodes (82) 1%
Repairs/Servicing Repairs/Servicing (669) 5%
Spam Spam (142) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sat 30 May 2015
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