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Cinnabon - Customer Feedback and Analysis

Shown below are the statistics for Cinnabon based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (7) 100%
Customer Compliment Complaint
1. bhjg01
2. yasminedolley01
3. hdejager01
4. Adell12301
5. saiann01
Nature of complaints (last 12 months): 7 reports - Cinnabon
Bad Attitude (3) 43% Bad Attitude
Damaged Goods (1) 14% Damaged Goods
Other (3) 43% Other
Chart
Nature of complaints (last 12 months): 13715 reports - Other Industry Analysis
Bad Attitude (1062) 8% Bad Attitude
Billing/Accounts (1526) 11% Billing/Accounts
Booking Query (67) 0% Booking Query
Breach of Contract (494) 4% Breach of Contract
Call Centre!! (427) 3% Call Centre!!
Competitions (55) 0% Competitions
Damaged Goods (643) 5% Damaged Goods
Expiry Date (21) 0% Expiry Date
Feedback/Response (905) 7% Feedback/Response
Chart
Hygiene Hygiene (59) 0%
Late/No Delivery Late/No Delivery (2374) 17%
Other Other (4931) 36%
Out of Stock Out of Stock (74) 1%
Passing the Buck Passing the Buck (213) 2%
Pricing/Barcodes Pricing/Barcodes (79) 1%
Repairs/Servicing Repairs/Servicing (653) 5%
Spam Spam (132) 1%

Please note: All Reports & Stats fall away after 12 months

 
Wed 01 July 2015
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