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Contiki Holidays - Customer Feedback and Analysis

Shown below are the statistics for Contiki Holidays based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 100%
Complaint (0) 0%
Customer Compliment Complaint
1. MoreOfTheSame10
2. Dannya10
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 0 reports - Contiki Holidays

No data to display.

Nature of complaints (last 12 months): 2966 reports - Travel Industry Analysis
Bad Attitude (370) 12% Bad Attitude
Billing/Accounts (195) 7% Billing/Accounts
Booking Query (217) 7% Booking Query
Breach of Contract (128) 4% Breach of Contract
Call Centre!! (81) 3% Call Centre!!
Competitions (2) 0% Competitions
Damaged Goods (60) 2% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (180) 6% Feedback/Response
Chart
Hygiene Hygiene (64) 2%
Late/No Delivery Late/No Delivery (258) 9%
Other Other (1260) 42%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (59) 2%
Pricing/Barcodes Pricing/Barcodes (35) 1%
Repairs/Servicing Repairs/Servicing (33) 1%
Spam Spam (15) 1%

Please note: All Reports & Stats fall away after 12 months

 
Tue 07 July 2015
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