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Contiki Holidays - Customer Feedback and Analysis

Shown below are the statistics for Contiki Holidays based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 100%
Complaint (0) 0%
Customer Compliment Complaint
1. MoreOfTheSame10
2. Dannya10
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 0 reports - Contiki Holidays

No data to display.

Nature of complaints (last 12 months): 3071 reports - Travel Industry Analysis
Bad Attitude (373) 12% Bad Attitude
Billing/Accounts (195) 6% Billing/Accounts
Booking Query (234) 8% Booking Query
Breach of Contract (127) 4% Breach of Contract
Call Centre!! (74) 2% Call Centre!!
Competitions (2) 0% Competitions
Damaged Goods (62) 2% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (188) 6% Feedback/Response
Chart
Hygiene Hygiene (71) 2%
Late/No Delivery Late/No Delivery (270) 9%
Other Other (1308) 43%
Out of Stock Out of Stock (4) 0%
Passing the Buck Passing the Buck (67) 2%
Pricing/Barcodes Pricing/Barcodes (37) 1%
Repairs/Servicing Repairs/Servicing (36) 1%
Spam Spam (17) 1%

Please note: All Reports & Stats fall away after 12 months

 
Tue 01 September 2015
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