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Contiki Holidays - Customer Feedback and Analysis

Shown below are the statistics for Contiki Holidays based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (3) 100%
Complaint (0) 0%
Customer Compliment Complaint
1. SAConsumer8210
2. Dannya10
3. nas1110
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 0 reports - Contiki Holidays

No data to display.

Nature of complaints (last 12 months): 3106 reports - Travel Industry Analysis
Bad Attitude (360) 12% Bad Attitude
Billing/Accounts (231) 7% Billing/Accounts
Booking Query (238) 8% Booking Query
Breach of Contract (110) 4% Breach of Contract
Call Centre!! (68) 2% Call Centre!!
Competitions (1) 0% Competitions
Damaged Goods (64) 2% Damaged Goods
Expiry Date (7) 0% Expiry Date
Feedback/Response (212) 7% Feedback/Response
Chart
Hygiene Hygiene (62) 2%
Late/No Delivery Late/No Delivery (305) 10%
Other Other (1282) 41%
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (69) 2%
Pricing/Barcodes Pricing/Barcodes (37) 1%
Repairs/Servicing Repairs/Servicing (45) 1%
Spam Spam (14) 0%

Please note: All Reports & Stats fall away after 12 months

 
Sun 14 February 2016
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