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Contiki Holidays - Customer Feedback and Analysis

Shown below are the statistics for Contiki Holidays based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment (1) 100%
Complaint (0) 0%
Customer Compliment Complaint
1. pmkeichel10
Customer Feedback to Supplier Responses (last 12 months): 1 reports
Chart
 Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (1) 100%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 0 reports - Contiki Holidays

No data to display.
Nature of complaints (last 12 months): 2649 reports - Travel Industry Analysis
Bad Attitude (385) 15% Bad Attitude
Billing/Accounts (172) 6% Billing/Accounts
Booking Query (187) 7% Booking Query
Breach of Contract (132) 5% Breach of Contract
Call Centre!! (44) 2% Call Centre!!
Competitions (3) 0% Competitions
Damaged Goods (34) 1% Damaged Goods
Expiry Date (2) 0% Expiry Date
Feedback/Response (149) 6% Feedback/Response
Chart
 Hygiene Hygiene (39) 1%
Late/No Delivery Late/No Delivery (204) 8%
Other Other (1153) 44%
Out of Stock Out of Stock (5) 0%
Passing the Buck Passing the Buck (47) 2%
Pricing/Barcodes Pricing/Barcodes (27) 1%
Repairs/Servicing Repairs/Servicing (47) 2%
Spam Spam (19) 1%
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Please note: All Reports & Stats fall away after 12 months

 
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