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Department Of Health - Customer Feedback and Analysis

Shown below are the statistics for Department Of Health based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment (1) 5%
Complaint (19) 95%
Customer Compliment Complaint
1. JDP060402
2. xdv46201
3. RapholoP01
4. salome0101
5. serge 2101
Nature of complaints (last 12 months): 19 reports - Department Of Health
Bad Attitude (4) 21% Bad Attitude
Billing/Accounts (2) 11% Billing/Accounts
Breach of Contract (1) 5% Breach of Contract
Feedback/Response (3) 16% Feedback/Response
Hygiene (1) 5% Hygiene
Late/No Delivery (2) 11% Late/No Delivery
Other (5) 26% Other
Out of Stock (1) 5% Out of Stock
Chart
Nature of complaints (last 12 months): 2099 reports - Government Industry Analysis
Bad Attitude (300) 14% Bad Attitude
Billing/Accounts (135) 6% Billing/Accounts
Booking Query (3) 0% Booking Query
Breach of Contract (15) 1% Breach of Contract
Call Centre!! (134) 6% Call Centre!!
Damaged Goods (4) 0% Damaged Goods
Expiry Date (4) 0% Expiry Date
Feedback/Response (279) 13% Feedback/Response
Hygiene (8) 0% Hygiene
Chart
 Late/No Delivery Late/No Delivery (203) 10%
Other Other (914) 44%
Out of Stock Out of Stock (4) 0%
Passing the Buck Passing the Buck (51) 2%
Pricing/Barcodes Pricing/Barcodes (8) 0%
Repairs/Servicing Repairs/Servicing (33) 2%
Spam Spam (4) 0%
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Please note: All Reports & Stats fall away after 12 months

 
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