|BRANCH / AREA||Online banking||COUNTRY||South Africa|
|TIME / DATE||12:30 Thu 25 Jul||PERSON RESPONSIBLE||Online banking|
|CUSTOMER||mabibo||View all reports by user||
Amount not cleared
|INCIDENT||Thu 25 Jul|
salary not cleared
|I have been banking with FNB since I was a student. I have always done internet transfers to pay my workers. Early hours of this morning I had transfered a salary for one of my employees, up till now its not cleared and she banks with FNB. I am told that it takes 24 hours now for the money to reflect, something that has never happened before. I am very dissapointed. I look like a liair now to my employee. Is there a possibility that the amount can be cleared before 14:00 today|
|SUPPLIER'S RESPONSE||First National Bank||Time and Date||15:40:04 | Thu 25 Jul 13|
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 315831.
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