Food Lovers Market Complaint
Food Lovers Market |
Retail | ||||
| BRANCH / AREA | Nicolway | COUNTRY | South Africa | ||
| TIME / DATE | 07:58 Mon 14 Jan | PERSON RESPONSIBLE | |||
| CUSTOMER | jolenesteenkamp | View all reports by user |
|
||
| PROBLEM | Damaged Goods |
|
|||
| INCIDENT | Sat 12 Jan | ||||
| HEADLINE | 2 INCIDENTS: Off pork and sold 5 days after expiry |
||||
|
We had two incidents at Food Lovers Market in Nicolway. During November one Saturday morning, we bought pork chops at Food Lovers Market in Nicolway. When we got home, we immediately put it in the freezer. During that following week, we defrosted the pork and when we opened the vacuum pack, we got a RUDE awakening. The pork was off and the smell was literally impossible to get out of our house for the rest of the evening. On Saturday (12 January) we visited again, and this time bought pork neck (and now asking myself the question why we didn't learn from our mistake the first time...). When we got home, I saw on the label that the "Sell By" date was 08 January... You would really have thought that a retailer like Food Lovers would understand the consequences of off meat, especially pork. |
|||||
| SUPPLIER'S RESPONSE | Food Lovers Market | Time and Date | 08:44:06 | Mon 14 Jan 13 | ||
|
Hello jolenesteenkamp, Thank you for bringing this matter to our attention. We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you. Kind Regards, The Food Lovers Market Customer Care Team |
|||||
Comments
Relevant content (Last 5 Damaged Goods Problems)
|
|
02:38:50 Sun 19 May 13
|
|
|
|
|
|
||
|
|
|
||
|
|
|
||
|
|
|



