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Franke - Customer Feedback and Analysis

Shown below are the statistics for Franke based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (5) 100%
Customer Compliment Complaint
1. nickbronkhorst01
2. Michaelswb01
3. neomo@01
4. warrenaro01
5. THE REAL TRUTH01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 5 reports - Franke
Bad Attitude (1) 20% Bad Attitude
Breach of Contract (1) 20% Breach of Contract
Other (0) 0% Other
Repairs/Servicing (3) 60% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41547 reports - Retail Industry Analysis
Bad Attitude (5289) 13% Bad Attitude
Billing/Accounts (4407) 11% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (669) 2% Breach of Contract
Call Centre!! (648) 2% Call Centre!!
Competitions (56) 0% Competitions
Damaged Goods (3372) 8% Damaged Goods
Expiry Date (436) 1% Expiry Date
Feedback/Response (2418) 6% Feedback/Response
Chart
Hygiene Hygiene (441) 1%
Late/No Delivery Late/No Delivery (3211) 8%
Other Other (14973) 36%
Out of Stock Out of Stock (1128) 3%
Passing the Buck Passing the Buck (769) 2%
Pricing/Barcodes Pricing/Barcodes (1202) 3%
Repairs/Servicing Repairs/Servicing (2174) 5%
Spam Spam (289) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 30 October 2014
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