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Franke - Customer Feedback and Analysis

Shown below are the statistics for Franke based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (1) 17%
Complaint (5) 83%
Customer Compliment Complaint
1. Headbanger10
2. neomo@01
3. warrenaro01
4. THE REAL TRUTH01
5. nickbronkhorst01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 5 reports - Franke
Bad Attitude (1) 20% Bad Attitude
Late/No Delivery (1) 20% Late/No Delivery
Other (0) 0% Other
Repairs/Servicing (3) 60% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 40944 reports - Retail Industry Analysis
Bad Attitude (5366) 13% Bad Attitude
Billing/Accounts (4436) 11% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (658) 2% Breach of Contract
Call Centre!! (639) 2% Call Centre!!
Competitions (59) 0% Competitions
Damaged Goods (3309) 8% Damaged Goods
Expiry Date (424) 1% Expiry Date
Feedback/Response (2319) 6% Feedback/Response
Chart
Hygiene Hygiene (450) 1%
Late/No Delivery Late/No Delivery (2929) 7%
Other Other (14904) 36%
Out of Stock Out of Stock (1130) 3%
Passing the Buck Passing the Buck (707) 2%
Pricing/Barcodes Pricing/Barcodes (1173) 3%
Repairs/Servicing Repairs/Servicing (2126) 5%
Spam Spam (250) 1%

Please note: All Reports & Stats fall away after 12 months

 
Fri 01 August 2014
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