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Franke - Customer Feedback and Analysis

Shown below are the statistics for Franke based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (5) 100%
Customer Compliment Complaint
1. neomo@01
2. warrenaro01
3. THE REAL TRUTH01
4. nickbronkhorst01
5. Michaelswb01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 5 reports - Franke
Bad Attitude (1) 20% Bad Attitude
Breach of Contract (1) 20% Breach of Contract
Other (0) 0% Other
Repairs/Servicing (3) 60% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41169 reports - Retail Industry Analysis
Bad Attitude (5342) 13% Bad Attitude
Billing/Accounts (4451) 11% Billing/Accounts
Booking Query (63) 0% Booking Query
Breach of Contract (660) 2% Breach of Contract
Call Centre!! (628) 2% Call Centre!!
Competitions (59) 0% Competitions
Damaged Goods (3303) 8% Damaged Goods
Expiry Date (427) 1% Expiry Date
Feedback/Response (2365) 6% Feedback/Response
Chart
Hygiene Hygiene (460) 1%
Late/No Delivery Late/No Delivery (3001) 7%
Other Other (14932) 36%
Out of Stock Out of Stock (1141) 3%
Passing the Buck Passing the Buck (738) 2%
Pricing/Barcodes Pricing/Barcodes (1208) 3%
Repairs/Servicing Repairs/Servicing (2131) 5%
Spam Spam (260) 1%

Please note: All Reports & Stats fall away after 12 months

 
Fri 29 August 2014
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