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Franke - Customer Feedback and Analysis

Shown below are the statistics for Franke based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (5) 100%
Customer Compliment Complaint
1. grumpygav01
2. SZERWICK01
3. nickbronkhorst01
4. Michaelswb01
5. Slim Jim01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 5 reports - Franke
Bad Attitude (2) 40% Bad Attitude
Breach of Contract (1) 20% Breach of Contract
Late/No Delivery (1) 20% Late/No Delivery
Other (0) 0% Other
Repairs/Servicing (1) 20% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41734 reports - Retail Industry Analysis
Bad Attitude (5384) 13% Bad Attitude
Billing/Accounts (4310) 10% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (721) 2% Breach of Contract
Call Centre!! (646) 2% Call Centre!!
Competitions (101) 0% Competitions
Damaged Goods (3389) 8% Damaged Goods
Expiry Date (473) 1% Expiry Date
Feedback/Response (2582) 6% Feedback/Response
Chart
Hygiene Hygiene (370) 1%
Late/No Delivery Late/No Delivery (3471) 8%
Other Other (14638) 35%
Out of Stock Out of Stock (1159) 3%
Passing the Buck Passing the Buck (792) 2%
Pricing/Barcodes Pricing/Barcodes (1154) 3%
Repairs/Servicing Repairs/Servicing (2213) 5%
Spam Spam (266) 1%

Please note: All Reports & Stats fall away after 12 months

 
Tue 26 May 2015
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