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Franke - Customer Feedback and Analysis

Shown below are the statistics for Franke based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (4) 100%
Customer Compliment Complaint
1. grumpygav01
2. nickbronkhorst01
3. Michaelswb01
4. Slim Jim01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 4 reports - Franke
Bad Attitude (2) 50% Bad Attitude
Breach of Contract (1) 25% Breach of Contract
Late/No Delivery (1) 25% Late/No Delivery
Other (0) 0% Other
Chart
Nature of complaints (last 12 months): 41515 reports - Retail Industry Analysis
Bad Attitude (5314) 13% Bad Attitude
Billing/Accounts (4312) 10% Billing/Accounts
Booking Query (68) 0% Booking Query
Breach of Contract (718) 2% Breach of Contract
Call Centre!! (634) 2% Call Centre!!
Competitions (87) 0% Competitions
Damaged Goods (3357) 8% Damaged Goods
Expiry Date (451) 1% Expiry Date
Feedback/Response (2553) 6% Feedback/Response
Chart
Hygiene Hygiene (359) 1%
Late/No Delivery Late/No Delivery (3449) 8%
Other Other (14685) 35%
Out of Stock Out of Stock (1174) 3%
Passing the Buck Passing the Buck (801) 2%
Pricing/Barcodes Pricing/Barcodes (1140) 3%
Repairs/Servicing Repairs/Servicing (2154) 5%
Spam Spam (259) 1%

Please note: All Reports & Stats fall away after 12 months

 
Mon 20 April 2015
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