|BRANCH / AREA||RUSTENBURG/WATERFALL VAL...||COUNTRY||South Africa|
|TIME / DATE||14:31 Tue 18 Dec||PERSON RESPONSIBLE||Thato finance dept|
|CUSTOMER||lkhiba@||View all reports by user||
Poor Sevice lack of cu...
|INCIDENT||Sat 15 Dec|
Poor sevice at HI FI cop I will never go back.
On Saturday 15th 14H30 it was my first time walking into a HI FI Corp store and I can not believe what shocking Service we received. I wanted to buy a laptop. Thato (finance dept) is totally incompetent. She WAS ASKING ME QUESTIONS THAT SHE COULD NOT explain. Every time she made a mistake she had to re-do everything and ask the same information over and over again. At 15H45 I still sitting with Thato and I asked for a supervisor who was not professional and serious about her job. While she was busy with me she was shouting across the store to one of her friends and they were having a fat chat about lip-gloss and men. AT16H30 were at the tills. I felt like I was in a zoo. The stuff did not acknowledge us instead they were arguing about whose turn it was to clean. It was disgusting listing that. After spending 2h/45 min in the store it was 16H45.with no contract because supervisor was busy laughing with colleagues she forgot to give it to me. In closing I do not have a copy f the contract and I will never set foot in a HI FI Corporation ever again. HI FI Corp in Rustenburg needs serious Management. And I call on the Store Manager and the Brunch Manager to contact me
|SUPPLIER'S RESPONSE||Hi-Fi Corporation||Time and Date||14:42:12 | Tue 18 Dec 12|
Please note that all Maravedi/Hi Finance/Finance Services, complaints - must be forwarded to Financial Services, email@example.com or call them on 0860 110 808.
They will deal directly with your comment logged incorrectly against HiFiCorp.
|UPDATED RESPONSE||Hi-Fi Corporation||Time and Date||12:11:13 | Fri 22 Mar 13|
Hello lkhiba@ ,
Finacial Services to respond to Customer.
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