How hellopeter.com works
As a customer...
Report good and bad service from any supplier - anywhere.
Click on Write a Report and register.
When you report the service of a Company Who Responds, 48 hours after submitting your report, we will ask you to rate the supplier's response to you. You will also be asked if you would like to change your Complaint into a Compliment.
As a customer, you make this site work, so everything you do on the site is FREE. Writing Reports, browsing other peoples' reports and searching for reports about a particular supplier or industry.
As a Supplier / Company Who Responds...
Subscribing gives you the opportunity to interact directly with your customers. We'll notify you by email within 13 seconds of the report appearing on the site. You can also elect to be notified by SMS. You have the right of reply, both to the person reporting on your service, and on the site.
Benefits include:
- Email Notification: Immediate notification by email each time hellopeter.com receives a report with your name in the supplier field.
- Customer's Contact Details: Each report contains only a username. Companies Who Respond receive real name, email and telephone number of customer.
- SMS Notification: In addition to the email notification you have the option to receive a FREE SMS on your cellphone alerting you to reports on the site.
- Supplier's Response: The right to reply. Each time a report is made about your company, you have the right to respond on the site.
- Update Response: The facility to respond in more detail to existing reports when new information comes to hand.
- Customer Feedback: Customers are asked to rate your response to their reports 36 hours after posting a report.
- Complaint Analysis
Click here to subscribe as a Company Who Responds.
The aim of this site is simple: to increase service levels of our suppliers. Any constructive criticism about any supplier is welcome. Compliments are gratefully accepted. But any reports that contain hurtful or racial statements will be deleted immediately. Hellopeter.com is not designed as a platform for vicious slander - it is designed as a highly sophisticated and economical way for Companies Who Respond to deliver the service that they profess to provide.



