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Institute of Accounting & Commer... - Customer Feedback and Analysis

Shown below are the statistics for Institute of Accounting & Commerce (IACSA) based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (1) 100%
Customer Compliment Complaint
1. cyrix1201
Nature of complaints (last 12 months): 1 reports - Institute of Accounting & Commerce (IACSA)
Feedback/Response (1) 100% Feedback/Response
Other (0) 0% Other
Chart
Nature of complaints (last 12 months): 3429 reports - Education Industry Analysis
Bad Attitude (225) 7% Bad Attitude
Billing/Accounts (576) 17% Billing/Accounts
Booking Query (15) 0% Booking Query
Breach of Contract (134) 4% Breach of Contract
Call Centre!! (78) 2% Call Centre!!
Competitions (3) 0% Competitions
Damaged Goods (5) 0% Damaged Goods
Expiry Date (11) 0% Expiry Date
Feedback/Response (712) 21% Feedback/Response
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Hygiene Hygiene (3) 0%
Late/No Delivery Late/No Delivery (238) 7%
Other Other (1321) 39%
Out of Stock Out of Stock (6) 0%
Passing the Buck Passing the Buck (62) 2%
Pricing/Barcodes Pricing/Barcodes (1) 0%
Repairs/Servicing Repairs/Servicing (16) 0%
Spam Spam (23) 1%

Please note: All Reports & Stats fall away after 12 months

 
Fri 18 April 2014
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