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 KFC Complaint

SUPPLIER

KFC

INDUSTRY Fast Food
BRANCH / AREA Dobsonville COUNTRY South Africa
TIME / DATE 11:03 Mon 2 Sep PERSON RESPONSIBLE Martha
CUSTOMER Titology View all reports by user
PROBLEM

Bad Attitude

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INCIDENT Mon 2 Sep
HEADLINE

Bad Service

I arrived at KFC Dobsonville 21:40 to get take-aways, I asked Martha (at the cashier) for Wings she said the don't have but i could see some wings on a tray so i asked her to give me the last two that behind her she said "They expired" i therefore asked why would you serve us food that's lying with expired wings because they were in the same tray as the chicken they were serving. She then replied and said i should mind my own business and she wants to knock off i should decide what i want. I think its a health and Safety issue to have expired food with food been served to customers and Martha does not have any soft skills as she answer customers as she pleases.
SUPPLIER'S RESPONSE KFC Time and Date 17:16:48 | Mon 2 Sep 13
Hello Titology,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
0860100222

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