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Knightsbridge Spa - Customer Feedback and Analysis

Shown below are the statistics for Knightsbridge Spa based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment (8) 50%
Complaint (8) 50%
Customer Compliment Complaint
1. shirleyj30
2. cinecitta.sa20
3. laura2701
4. PascaleDorp01
5. johnlevi@ 10
Nature of complaints (last 12 months): 8 reports - Knightsbridge Spa
Breach of Contract (1) 13% Breach of Contract
Feedback/Response (2) 25% Feedback/Response
Other (5) 63% Other
Chart
Nature of complaints (last 12 months): 12085 reports - Other Industry Analysis
Bad Attitude (1110) 9% Bad Attitude
Billing/Accounts (1114) 9% Billing/Accounts
Booking Query (62) 1% Booking Query
Breach of Contract (477) 4% Breach of Contract
Call Centre!! (165) 1% Call Centre!!
Competitions (40) 0% Competitions
Damaged Goods (622) 5% Damaged Goods
Expiry Date (26) 0% Expiry Date
Feedback/Response (636) 5% Feedback/Response
Chart
 Hygiene Hygiene (77) 1%
Late/No Delivery Late/No Delivery (1775) 15%
Other Other (4918) 41%
Out of Stock Out of Stock (61) 1%
Passing the Buck Passing the Buck (166) 1%
Pricing/Barcodes Pricing/Barcodes (73) 1%
Repairs/Servicing Repairs/Servicing (615) 5%
Spam Spam (148) 1%
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Please note: All Reports & Stats fall away after 12 months

 
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