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 Mcdonalds Complaint

SUPPLIER

Mcdonalds

INDUSTRY Fast Food
BRANCH / AREA Waterkloof COUNTRY South Africa
TIME / DATE 20:01 Thu 11 Jul PERSON RESPONSIBLE
CUSTOMER Dr.Stof View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Thu 11 Jul
HEADLINE

Repetitive bad service

I went to McDonalds and ordered two Double Quarterpounders with cheese. When I arrived home I found only one of the burgers in the bag. Naturally I drove back to get the problem fixed, which the manager was more than happy to do. When I got home for the second time, I found that the one Double Quarterpounder was in fact not a Double, but a plain Quarterpounder. Now, living on a student budget, I was not going to waste another trip just so the staff could make another mistake. If this had been the first time this branch had made a mistake with my order I would have suffered in silence, but enough is enough. I will NEVER visit this McDonalds again.

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Sat 19 April 2014
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