Hello

book peter | home

 Nampak Tissue Complaint

SUPPLIER

Nampak Tissue

INDUSTRY Other
BRANCH / AREA JHB COUNTRY South Africa
TIME / DATE 10:06 Wed 20 Nov PERSON RESPONSIBLE Customer service
CUSTOMER nchadi View all reports by user
16 
PROBLEM

Damaged Goods

post report
 view customer feedback rating & analysis
INCIDENT Wed 20 Nov
HEADLINE

Lifestyle pads with no adherance sticker

In August I called the customer service for Lifestyle complaining that all but about four of the dozen sanitary pads did not stick to the underwear because there was not sticker. They advised that we post the contents by registered mail to the address on the package, which I did in August and even provided my cell number. I was told I will be refunded plus the registered mail costs. so far NOTHING was done. Ofcourse I dont buy that brand anymore - in fact I should check all the brands supplied by NAmpak and not buy them.
SUPPLIER'S RESPONSE Nampak Tissue Time and Date 12:01:36 | Tue 26 Nov 13
Hello nchadi,

Thank you for providing us with your feedback, we sincerely apologise that you have experienced problems with our Lifestyle Product, and we really appreciate the time you have taken to provide us with your comments. Your opinion is very important to us.

A representative from Customer Care will be in touch with you shortly to help resolve the problem.

We trust that you enjoy the remainder of your day,
Warmest Regards
From the Nampak Customer Care team

Comments

Relevant content (Last 5 Damaged Goods Problems)

Fri 25 July 2014
Copyright 2012 Hellopeter.com. All rights reserved.