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Platinum eproducts - Customer Feedback and Analysis

Shown below are the statistics for Platinum eproducts based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
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Compliment (0) 0%
Complaint (1) 100%
Customer Compliment Complaint
1. Hesterwepener01
Nature of complaints (last 12 months): 1 reports - Platinum eproducts
Other (1) 100% Other
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Nature of complaints (last 12 months): 68893 reports - Telecommunications Industry Analysis
Bad Attitude (2465) 4% Bad Attitude
Billing/Accounts (20174) 29% Billing/Accounts
Booking Query (160) 0% Booking Query
Breach of Contract (3664) 5% Breach of Contract
Call Centre!! (5651) 8% Call Centre!!
Competitions (90) 0% Competitions
Damaged Goods (1470) 2% Damaged Goods
Expiry Date (172) 0% Expiry Date
Feedback/Response (6061) 9% Feedback/Response
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Hygiene Hygiene (3) 0%
Late/No Delivery Late/No Delivery (3242) 5%
Other Other (15642) 23%
Out of Stock Out of Stock (795) 1%
Passing the Buck Passing the Buck (1605) 2%
Pricing/Barcodes Pricing/Barcodes (331) 0%
Repairs/Servicing Repairs/Servicing (7044) 10%
Spam Spam (324) 0%

Please note: All Reports & Stats fall away after 12 months

 
Wed 29 July 2015
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