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Platinum eproducts - Customer Feedback and Analysis

Shown below are the statistics for Platinum eproducts based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
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Compliment (0) 0%
Complaint (1) 100%
Customer Compliment Complaint
1. Hesterwepener01
Nature of complaints (last 12 months): 1 reports - Platinum eproducts
Other (1) 100% Other
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Nature of complaints (last 12 months): 65821 reports - Telecommunications Industry Analysis
Bad Attitude (2419) 4% Bad Attitude
Billing/Accounts (18579) 28% Billing/Accounts
Booking Query (150) 0% Booking Query
Breach of Contract (3522) 5% Breach of Contract
Call Centre!! (5105) 8% Call Centre!!
Competitions (87) 0% Competitions
Damaged Goods (1492) 2% Damaged Goods
Expiry Date (154) 0% Expiry Date
Feedback/Response (5729) 9% Feedback/Response
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Hygiene Hygiene (4) 0%
Late/No Delivery Late/No Delivery (3102) 5%
Other Other (15478) 24%
Out of Stock Out of Stock (751) 1%
Passing the Buck Passing the Buck (1594) 2%
Pricing/Barcodes Pricing/Barcodes (310) 0%
Repairs/Servicing Repairs/Servicing (7044) 11%
Spam Spam (301) 0%

Please note: All Reports & Stats fall away after 12 months

 
Fri 22 May 2015
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