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Platinum eproducts - Customer Feedback and Analysis

Shown below are the statistics for Platinum eproducts based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment (0) 0%
Complaint (21) 100%
Customer Compliment Complaint
1. iwa03
2. CHERYLMSD02
3. bredie01
4. ArrieK01
5. NABZ78601
Nature of complaints (last 12 months): 21 reports - Platinum eproducts
Billing/Accounts (7) 33% Billing/Accounts
Booking Query (1) 5% Booking Query
Late/No Delivery (1) 5% Late/No Delivery
Other (12) 57% Other
Chart
Nature of complaints (last 12 months): 56641 reports - Telecommunications Industry Analysis
Bad Attitude (2164) 4% Bad Attitude
Billing/Accounts (14674) 26% Billing/Accounts
Booking Query (94) 0% Booking Query
Breach of Contract (2900) 5% Breach of Contract
Call Centre!! (3332) 6% Call Centre!!
Competitions (147) 0% Competitions
Damaged Goods (1349) 2% Damaged Goods
Expiry Date (133) 0% Expiry Date
Feedback/Response (4805) 8% Feedback/Response
Chart
 Hygiene Hygiene (5) 0%
Late/No Delivery Late/No Delivery (2368) 4%
Other Other (15719) 28%
Out of Stock Out of Stock (741) 1%
Passing the Buck Passing the Buck (1515) 3%
Pricing/Barcodes Pricing/Barcodes (268) 0%
Repairs/Servicing Repairs/Servicing (6105) 11%
Spam Spam (322) 1%
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Please note: All Reports & Stats fall away after 12 months

 
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