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Platinum eproducts - Customer Feedback and Analysis

Shown below are the statistics for Platinum eproducts based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (4) 100%
Customer Compliment Complaint
1. RivaSA01
2. kgotsocarter01
3. PETE9901
4. NMago01
Nature of complaints (last 12 months): 4 reports - Platinum eproducts
Billing/Accounts (3) 75% Billing/Accounts
Other (1) 25% Other
Chart
Nature of complaints (last 12 months): 66809 reports - Telecommunications Industry Analysis
Bad Attitude (2546) 4% Bad Attitude
Billing/Accounts (18246) 27% Billing/Accounts
Booking Query (145) 0% Booking Query
Breach of Contract (3530) 5% Breach of Contract
Call Centre!! (4149) 6% Call Centre!!
Competitions (79) 0% Competitions
Damaged Goods (1580) 2% Damaged Goods
Expiry Date (145) 0% Expiry Date
Feedback/Response (5813) 9% Feedback/Response
Chart
Hygiene Hygiene (7) 0%
Late/No Delivery Late/No Delivery (3069) 5%
Other Other (17132) 26%
Out of Stock Out of Stock (746) 1%
Passing the Buck Passing the Buck (1720) 3%
Pricing/Barcodes Pricing/Barcodes (275) 0%
Repairs/Servicing Repairs/Servicing (7274) 11%
Spam Spam (353) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 24 April 2014
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