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Platinum eproducts - Customer Feedback and Analysis

Shown below are the statistics for Platinum eproducts based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (5) 100%
Customer Compliment Complaint
1. PETE9901
2. NMago01
3. ArrieK01
4. RivaSA01
5. kgotsocarter01
Nature of complaints (last 12 months): 5 reports - Platinum eproducts
Billing/Accounts (4) 80% Billing/Accounts
Other (1) 20% Other
Chart
Nature of complaints (last 12 months): 66557 reports - Telecommunications Industry Analysis
Bad Attitude (2522) 4% Bad Attitude
Billing/Accounts (18178) 27% Billing/Accounts
Booking Query (145) 0% Booking Query
Breach of Contract (3535) 5% Breach of Contract
Call Centre!! (4123) 6% Call Centre!!
Competitions (79) 0% Competitions
Damaged Goods (1584) 2% Damaged Goods
Expiry Date (143) 0% Expiry Date
Feedback/Response (5799) 9% Feedback/Response
Chart
Hygiene Hygiene (7) 0%
Late/No Delivery Late/No Delivery (3054) 5%
Other Other (17054) 26%
Out of Stock Out of Stock (741) 1%
Passing the Buck Passing the Buck (1717) 3%
Pricing/Barcodes Pricing/Barcodes (274) 0%
Repairs/Servicing Repairs/Servicing (7247) 11%
Spam Spam (355) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sun 20 April 2014
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