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Platinum eproducts - Customer Feedback and Analysis

Shown below are the statistics for Platinum eproducts based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (0) 0%
Complaint (2) 100%
Customer Compliment Complaint
1. PETE9901
2. NMago01
Nature of complaints (last 12 months): 2 reports - Platinum eproducts
Billing/Accounts (2) 100% Billing/Accounts
Other (0) 0% Other
Chart
Nature of complaints (last 12 months): 66271 reports - Telecommunications Industry Analysis
Bad Attitude (2496) 4% Bad Attitude
Billing/Accounts (18599) 28% Billing/Accounts
Booking Query (139) 0% Booking Query
Breach of Contract (3453) 5% Breach of Contract
Call Centre!! (4138) 6% Call Centre!!
Competitions (61) 0% Competitions
Damaged Goods (1559) 2% Damaged Goods
Expiry Date (134) 0% Expiry Date
Feedback/Response (5665) 9% Feedback/Response
Chart
Hygiene Hygiene (7) 0%
Late/No Delivery Late/No Delivery (3005) 5%
Other Other (16530) 25%
Out of Stock Out of Stock (702) 1%
Passing the Buck Passing the Buck (1697) 3%
Pricing/Barcodes Pricing/Barcodes (289) 0%
Repairs/Servicing Repairs/Servicing (7462) 11%
Spam Spam (335) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 31 July 2014
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