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Rage Shoes & Clothing - Customer Feedback and Analysis

Shown below are the statistics for Rage Shoes & Clothing based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 2%
Complaint (91) 98%
Customer Compliment Complaint
1. Cleo802
2. gopelong02
3. Rushdah2501
4. nikiwesibeko01
5. setabole01
Nature of complaints (last 12 months): 91 reports - Rage Shoes & Clothing
Bad Attitude (23) 25% Bad Attitude
Billing/Accounts (10) 11% Billing/Accounts
Call Centre!! (2) 2% Call Centre!!
Damaged Goods (15) 16% Damaged Goods
Feedback/Response (2) 2% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (1) 1% Late/No Delivery
Other (33) 36% Other
Out of Stock (3) 3% Out of Stock
Chart
Passing the Buck Passing the Buck (1) 1%
Nature of complaints (last 12 months): 41437 reports - Retail Industry Analysis
Bad Attitude (5282) 13% Bad Attitude
Billing/Accounts (4414) 11% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (666) 2% Breach of Contract
Call Centre!! (640) 2% Call Centre!!
Competitions (59) 0% Competitions
Damaged Goods (3345) 8% Damaged Goods
Expiry Date (433) 1% Expiry Date
Feedback/Response (2409) 6% Feedback/Response
Chart
Hygiene Hygiene (443) 1%
Late/No Delivery Late/No Delivery (3177) 8%
Other Other (14960) 36%
Out of Stock Out of Stock (1134) 3%
Passing the Buck Passing the Buck (762) 2%
Pricing/Barcodes Pricing/Barcodes (1200) 3%
Repairs/Servicing Repairs/Servicing (2171) 5%
Spam Spam (277) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 23 October 2014
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