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Rage Shoes & Clothing - Customer Feedback and Analysis

Shown below are the statistics for Rage Shoes & Clothing based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 2%
Complaint (91) 98%
Customer Compliment Complaint
1. gopelong02
2. Cleo802
3. mmpyane01
4. tumi.m01
5. Levip1301
Nature of complaints (last 12 months): 91 reports - Rage Shoes & Clothing
Bad Attitude (23) 25% Bad Attitude
Billing/Accounts (10) 11% Billing/Accounts
Call Centre!! (2) 2% Call Centre!!
Damaged Goods (15) 16% Damaged Goods
Feedback/Response (2) 2% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (1) 1% Late/No Delivery
Other (33) 36% Other
Out of Stock (3) 3% Out of Stock
Chart
Passing the Buck Passing the Buck (1) 1%
Nature of complaints (last 12 months): 41334 reports - Retail Industry Analysis
Bad Attitude (5270) 13% Bad Attitude
Billing/Accounts (4399) 11% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (662) 2% Breach of Contract
Call Centre!! (639) 2% Call Centre!!
Competitions (57) 0% Competitions
Damaged Goods (3345) 8% Damaged Goods
Expiry Date (430) 1% Expiry Date
Feedback/Response (2404) 6% Feedback/Response
Chart
Hygiene Hygiene (444) 1%
Late/No Delivery Late/No Delivery (3169) 8%
Other Other (14920) 36%
Out of Stock Out of Stock (1131) 3%
Passing the Buck Passing the Buck (761) 2%
Pricing/Barcodes Pricing/Barcodes (1201) 3%
Repairs/Servicing Repairs/Servicing (2158) 5%
Spam Spam (279) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sat 25 October 2014
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