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Rage Shoes & Clothing - Customer Feedback and Analysis

Shown below are the statistics for Rage Shoes & Clothing based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (1) 1%
Complaint (90) 99%
Customer Compliment Complaint
1. Oleanderr02
2. Orediretse2302
3. sandisiwengoma01
4. KarenKP01
5. antherr01
Nature of complaints (last 12 months): 90 reports - Rage Shoes & Clothing
Bad Attitude (26) 29% Bad Attitude
Billing/Accounts (17) 19% Billing/Accounts
Call Centre!! (1) 1% Call Centre!!
Damaged Goods (15) 17% Damaged Goods
Feedback/Response (1) 1% Feedback/Response
Late/No Delivery (1) 1% Late/No Delivery
Other (25) 28% Other
Out of Stock (1) 1% Out of Stock
Passing the Buck (2) 2% Passing the Buck
Chart
Repairs/Servicing Repairs/Servicing (1) 1%
Nature of complaints (last 12 months): 39795 reports - Retail Industry Analysis
Bad Attitude (5306) 13% Bad Attitude
Billing/Accounts (4253) 11% Billing/Accounts
Booking Query (59) 0% Booking Query
Breach of Contract (646) 2% Breach of Contract
Call Centre!! (608) 2% Call Centre!!
Competitions (75) 0% Competitions
Damaged Goods (3202) 8% Damaged Goods
Expiry Date (439) 1% Expiry Date
Feedback/Response (2225) 6% Feedback/Response
Chart
Hygiene Hygiene (450) 1%
Late/No Delivery Late/No Delivery (2615) 7%
Other Other (14610) 37%
Out of Stock Out of Stock (1137) 3%
Passing the Buck Passing the Buck (688) 2%
Pricing/Barcodes Pricing/Barcodes (1160) 3%
Repairs/Servicing Repairs/Servicing (2091) 5%
Spam Spam (231) 1%

Please note: All Reports & Stats fall away after 12 months

 
Wed 16 April 2014
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