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Rage Shoes & Clothing - Customer Feedback and Analysis

Shown below are the statistics for Rage Shoes & Clothing based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 2%
Complaint (81) 98%
Customer Compliment Complaint
1. sameera110901
2. Phakoe01
3. tlhogi0101
4. Mmaneo01
5. Lebzah01
Nature of complaints (last 12 months): 81 reports - Rage Shoes & Clothing
Bad Attitude (26) 32% Bad Attitude
Billing/Accounts (11) 14% Billing/Accounts
Call Centre!! (1) 1% Call Centre!!
Damaged Goods (13) 16% Damaged Goods
Feedback/Response (1) 1% Feedback/Response
Late/No Delivery (1) 1% Late/No Delivery
Other (25) 31% Other
Out of Stock (1) 1% Out of Stock
Passing the Buck (2) 2% Passing the Buck
Chart
Nature of complaints (last 12 months): 41066 reports - Retail Industry Analysis
Bad Attitude (5386) 13% Bad Attitude
Billing/Accounts (4450) 11% Billing/Accounts
Booking Query (65) 0% Booking Query
Breach of Contract (662) 2% Breach of Contract
Call Centre!! (640) 2% Call Centre!!
Competitions (59) 0% Competitions
Damaged Goods (3314) 8% Damaged Goods
Expiry Date (427) 1% Expiry Date
Feedback/Response (2319) 6% Feedback/Response
Chart
Hygiene Hygiene (455) 1%
Late/No Delivery Late/No Delivery (2929) 7%
Other Other (14960) 36%
Out of Stock Out of Stock (1132) 3%
Passing the Buck Passing the Buck (712) 2%
Pricing/Barcodes Pricing/Barcodes (1182) 3%
Repairs/Servicing Repairs/Servicing (2128) 5%
Spam Spam (246) 1%

Please note: All Reports & Stats fall away after 12 months

 
Tue 29 July 2014
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