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Rage Shoes & Clothing - Customer Feedback and Analysis

Shown below are the statistics for Rage Shoes & Clothing based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 2%
Complaint (85) 98%
Customer Compliment Complaint
1. Cleo802
2. ms tsm01
3. Luvleigh01
4. leratoom01
5. tanz_mich01
Nature of complaints (last 12 months): 85 reports - Rage Shoes & Clothing
Bad Attitude (22) 26% Bad Attitude
Billing/Accounts (14) 16% Billing/Accounts
Call Centre!! (2) 2% Call Centre!!
Damaged Goods (13) 15% Damaged Goods
Feedback/Response (2) 2% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (1) 1% Late/No Delivery
Other (27) 32% Other
Out of Stock (2) 2% Out of Stock
Chart
Passing the Buck Passing the Buck (1) 1%
Nature of complaints (last 12 months): 41071 reports - Retail Industry Analysis
Bad Attitude (5338) 13% Bad Attitude
Billing/Accounts (4432) 11% Billing/Accounts
Booking Query (63) 0% Booking Query
Breach of Contract (657) 2% Breach of Contract
Call Centre!! (628) 2% Call Centre!!
Competitions (59) 0% Competitions
Damaged Goods (3299) 8% Damaged Goods
Expiry Date (424) 1% Expiry Date
Feedback/Response (2360) 6% Feedback/Response
Chart
Hygiene Hygiene (460) 1%
Late/No Delivery Late/No Delivery (2999) 7%
Other Other (14889) 36%
Out of Stock Out of Stock (1136) 3%
Passing the Buck Passing the Buck (735) 2%
Pricing/Barcodes Pricing/Barcodes (1207) 3%
Repairs/Servicing Repairs/Servicing (2126) 5%
Spam Spam (259) 1%

Please note: All Reports & Stats fall away after 12 months

 
Sat 30 August 2014
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