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Rage Shoes & Clothing - Customer Feedback and Analysis

Shown below are the statistics for Rage Shoes & Clothing based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 2%
Complaint (90) 98%
Customer Compliment Complaint
1. Cleo802
2. gopelong02
3. zeemanjra01
4. grace1901
5. Xoli201401
Nature of complaints (last 12 months): 90 reports - Rage Shoes & Clothing
Bad Attitude (23) 26% Bad Attitude
Billing/Accounts (9) 10% Billing/Accounts
Call Centre!! (2) 2% Call Centre!!
Damaged Goods (15) 17% Damaged Goods
Feedback/Response (2) 2% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (1) 1% Late/No Delivery
Other (33) 37% Other
Out of Stock (3) 3% Out of Stock
Chart
Passing the Buck Passing the Buck (1) 1%
Nature of complaints (last 12 months): 41501 reports - Retail Industry Analysis
Bad Attitude (5286) 13% Bad Attitude
Billing/Accounts (4410) 11% Billing/Accounts
Booking Query (64) 0% Booking Query
Breach of Contract (668) 2% Breach of Contract
Call Centre!! (645) 2% Call Centre!!
Competitions (56) 0% Competitions
Damaged Goods (3367) 8% Damaged Goods
Expiry Date (437) 1% Expiry Date
Feedback/Response (2411) 6% Feedback/Response
Chart
Hygiene Hygiene (440) 1%
Late/No Delivery Late/No Delivery (3214) 8%
Other Other (14950) 36%
Out of Stock Out of Stock (1124) 3%
Passing the Buck Passing the Buck (772) 2%
Pricing/Barcodes Pricing/Barcodes (1198) 3%
Repairs/Servicing Repairs/Servicing (2171) 5%
Spam Spam (288) 1%

Please note: All Reports & Stats fall away after 12 months

 
Fri 31 October 2014
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