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 Sanral Complaint

SUPPLIER

Sanral

INDUSTRY Other
BRANCH / AREA All COUNTRY South Africa
TIME / DATE 14:44 Thu 9 Jan PERSON RESPONSIBLE Helene Mentor
CUSTOMER Hadia View all reports by user
PROBLEM

No breakdown of gantri...

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INCIDENT Thu 9 Jan
HEADLINE

Ripoff when using pre paid E Tag

I have opted to make my e tag prepaid so that I can control what gets paid to SANRAL. However when signing onto my account via the website all you are able to view is your current balance. How will I know whether the amounts debited against my account are valid without being able to view the individual debits on my account. This is definitely not acceptable.
SUPPLIER'S RESPONSE Sanral Time and Date 14:36:39 | Tue 28 Jan 14
Hello Hadia,

We apologise for the delay in response. Your query is receiving attention, we will revert with a response.

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