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Sleep Active - Customer Feedback and Analysis

Shown below are the statistics for Sleep Active based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment (4) 67%
Complaint (2) 33%
Customer Compliment Complaint
1. stpeters11
2. JKeizer10
3. NoMediocrity0101
4. KimBell10
5. swdutoit10
Customer Feedback to Supplier Responses (last 12 months): 2 reports
Chart
 Over the moon Over the moon (1) 50%
Quite Impressed Quite Impressed (1) 50%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 2 reports - Sleep Active
Bad Attitude (1) 50% Bad Attitude
Breach of Contract (1) 50% Breach of Contract
Other (0) 0% Other
Chart
Nature of complaints (last 12 months): 36227 reports - Retail Industry Analysis
Bad Attitude (4726) 13% Bad Attitude
Billing/Accounts (3470) 10% Billing/Accounts
Booking Query (41) 0% Booking Query
Breach of Contract (509) 1% Breach of Contract
Call Centre!! (438) 1% Call Centre!!
Competitions (64) 0% Competitions
Damaged Goods (2661) 7% Damaged Goods
Expiry Date (400) 1% Expiry Date
Feedback/Response (1871) 5% Feedback/Response
Chart
 Hygiene Hygiene (401) 1%
Late/No Delivery Late/No Delivery (2367) 7%
Other Other (14506) 40%
Out of Stock Out of Stock (1147) 3%
Passing the Buck Passing the Buck (685) 2%
Pricing/Barcodes Pricing/Barcodes (1005) 3%
Repairs/Servicing Repairs/Servicing (1757) 5%
Spam Spam (179) 0%
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Please note: All Reports & Stats fall away after 12 months

 
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