Hello

book peter | home

 Standard Bank Complaint

SUPPLIER

Standard Bank

INDUSTRY Banking
BRANCH / AREA joburg COUNTRY South Africa
TIME / DATE 16:00 Thu 29 Aug PERSON RESPONSIBLE
CUSTOMER khuks View all reports by user
PROBLEM

Feedback / Response

post report
 view customer feedback rating & analysis
INCIDENT Thu 29 Aug
HEADLINE

legal deceased recovery section

i have been calling lebogang moeng on 011227 4739 for my late fathers deceased estate and the number is just engaged the person has been deceased for 4 years and will like clearity on the matter because even my attorney consulted with her but no feedback is been given regarding this mater ...can standard bank hire compentent people as this department is non existing and is fustrating to your customer.....
SUPPLIER'S RESPONSE Standard Bank Time and Date 16:12:40 | Thu 29 Aug 13
Hello khuks,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
0860 101 101
011 636 8860 (fax)
ComplaintResolutionCentre@standardbank.co.za
UPDATED RESPONSE Standard Bank Time and Date 10:36:32 | Fri 30 Aug 13
Hello khuks,

We appreciate you allowing us the opportunity to address your concerns.

As per our email communication, your complaint has been addressed and resolved.

This matter will be closed on our side.

Regards
Thabisile Nxumalo
Complaints Resolution Centre
0860 101 101

Comments

Relevant content (Last 5 Feedback / Response Problems)

Tue 22 July 2014
Copyright 2012 Hellopeter.com. All rights reserved.