Hello

book peter | home

Sunglass Hut - Customer Feedback and Analysis

Shown below are the statistics for Sunglass Hut based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (14) 19%
Complaint (61) 81%
Customer Compliment Complaint
1. MrSerious02
2. Candiceroux02
3. Stay-cC02
4. jonathan david11
5. Owin01
Customer Feedback to Supplier Responses (last 12 months): 10 reports
Chart
Over the moon Over the moon (1) 10%
Quite Impressed Quite Impressed (1) 10%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (1) 10%
Utterly Disgusted Utterly Disgusted (7) 70%
Nature of complaints (last 12 months): 61 reports - Sunglass Hut
Bad Attitude (7) 11% Bad Attitude
Billing/Accounts (4) 7% Billing/Accounts
Call Centre!! (2) 3% Call Centre!!
Damaged Goods (13) 21% Damaged Goods
Feedback/Response (10) 16% Feedback/Response
Other (11) 18% Other
Out of Stock (1) 2% Out of Stock
Passing the Buck (1) 2% Passing the Buck
Repairs/Servicing (12) 20% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 39784 reports - Retail Industry Analysis
Bad Attitude (5319) 13% Bad Attitude
Billing/Accounts (4256) 11% Billing/Accounts
Booking Query (59) 0% Booking Query
Breach of Contract (646) 2% Breach of Contract
Call Centre!! (603) 2% Call Centre!!
Competitions (75) 0% Competitions
Damaged Goods (3204) 8% Damaged Goods
Expiry Date (434) 1% Expiry Date
Feedback/Response (2219) 6% Feedback/Response
Chart
Hygiene Hygiene (449) 1%
Late/No Delivery Late/No Delivery (2617) 7%
Other Other (14601) 37%
Out of Stock Out of Stock (1138) 3%
Passing the Buck Passing the Buck (689) 2%
Pricing/Barcodes Pricing/Barcodes (1157) 3%
Repairs/Servicing Repairs/Servicing (2085) 5%
Spam Spam (233) 1%

Please note: All Reports & Stats fall away after 12 months

 
Fri 18 April 2014
Copyright 2012 Hellopeter.com. All rights reserved.