Hello

book peter | home

Swarovski - Customer Feedback and Analysis

Shown below are the statistics for Swarovski based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (2) 18%
Complaint (9) 82%
Customer Compliment Complaint
1. CYNTHIA EL02
2. katesteen01
3. kpu01
4. hweimer01
5. A.Mahomed10
Nature of complaints (last 12 months): 9 reports - Swarovski
Bad Attitude (3) 33% Bad Attitude
Damaged Goods (1) 11% Damaged Goods
Feedback/Response (3) 33% Feedback/Response
Other (0) 0% Other
Pricing/Barcodes (1) 11% Pricing/Barcodes
Repairs/Servicing (1) 11% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 41798 reports - Retail Industry Analysis
Bad Attitude (5322) 13% Bad Attitude
Billing/Accounts (4394) 11% Billing/Accounts
Booking Query (71) 0% Booking Query
Breach of Contract (669) 2% Breach of Contract
Call Centre!! (656) 2% Call Centre!!
Competitions (66) 0% Competitions
Damaged Goods (3422) 8% Damaged Goods
Expiry Date (432) 1% Expiry Date
Feedback/Response (2452) 6% Feedback/Response
Chart
Hygiene Hygiene (421) 1%
Late/No Delivery Late/No Delivery (3302) 8%
Other Other (15040) 36%
Out of Stock Out of Stock (1101) 3%
Passing the Buck Passing the Buck (775) 2%
Pricing/Barcodes Pricing/Barcodes (1199) 3%
Repairs/Servicing Repairs/Servicing (2180) 5%
Spam Spam (296) 1%

Please note: All Reports & Stats fall away after 12 months

 
Thu 27 November 2014
Copyright 2012 Hellopeter.com. All rights reserved.