Tiger Tiger Menlyn Complaint
 SUPPLIER |
Tiger Tiger Menlyn |
 INDUSTRY |
Other | ||
| BRANCH / AREA | Pretoria | COUNTRY | South Africa | ||
| TIME / DATE | 10:37 Wed 1 Aug | PERSON RESPONSIBLE | |||
| CUSTOMER | CRs | View all reports by user |
 0
1
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| PROBLEM | Booking Query |
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| INCIDENT | Wed 1 Aug | ||||
| HEADLINE | Horrible horrible service. |
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| It's been 16 days, probably 10 emails, and 5 calls later without a proper response from Tiger Tiger in Menlyn. I have been trying for the past two weeks to book a table/seats for my sister's Bachelorette party, but it seems as if the managers at the club have more important things to do. I have contacted the event's manager more than six times without a decent response. I have contacted another manager who does not answer his phone (who by the way told me in an email to call him...) I have even contacted the Head Office of Tiger Tiger. My questions are: Do they dismiss every client? What on earth do they do with their time? Are they worried about losing a potential client (or a whole party of woman) ? How do I get through to them? I am beyond frustrated and I have never experienced such poor and tragic service. My next step will be to contact the owner and give a complaint, but I am sure he/she will dismiss me as well, seeing that it is normal behaviour for the staff at Tiger Tiger Menlyn. I am very disappointed, they are not professional and I will not recommend the place to anyone. | |||||
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