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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (12) 6%
Complaint (183) 94%
Customer Compliment Complaint
1. Mihlava03
2. wiehahnn02
3. Riaanw7102
4. lilonke102
5. didyouknow02
Nature of complaints (last 12 months): 183 reports - Transunion Credit Bureau
Bad Attitude (9) 5% Bad Attitude
Billing/Accounts (25) 14% Billing/Accounts
Booking Query (1) 1% Booking Query
Breach of Contract (2) 1% Breach of Contract
Call Centre!! (21) 11% Call Centre!!
Expiry Date (1) 1% Expiry Date
Feedback/Response (60) 33% Feedback/Response
Late/No Delivery (6) 3% Late/No Delivery
Other (51) 28% Other
Chart
Passing the Buck Passing the Buck (6) 3%
Spam Spam (1) 1%
Nature of complaints (last 12 months): 8065 reports - Financial Industry Analysis
Bad Attitude (430) 5% Bad Attitude
Billing/Accounts (2460) 31% Billing/Accounts
Booking Query (11) 0% Booking Query
Breach of Contract (361) 4% Breach of Contract
Call Centre!! (365) 5% Call Centre!!
Competitions (7) 0% Competitions
Damaged Goods (24) 0% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (983) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (276) 3%
Other Other (2728) 34%
Passing the Buck Passing the Buck (161) 2%
Pricing/Barcodes Pricing/Barcodes (8) 0%
Repairs/Servicing Repairs/Servicing (103) 1%
Spam Spam (142) 2%

Please note: All Reports & Stats fall away after 12 months

 
Tue 16 September 2014
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