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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (11) 8%
Complaint (128) 92%
Customer Compliment Complaint
1. HanlieLottering02
2. jadrianj02
3. llotsh02
4. czwe10102
5. fredmitch02
Nature of complaints (last 12 months): 128 reports - Transunion Credit Bureau
Bad Attitude (8) 6% Bad Attitude
Billing/Accounts (16) 13% Billing/Accounts
Breach of Contract (4) 3% Breach of Contract
Call Centre!! (15) 12% Call Centre!!
Competitions (1) 1% Competitions
Feedback/Response (36) 28% Feedback/Response
Late/No Delivery (6) 5% Late/No Delivery
Other (32) 25% Other
Passing the Buck (6) 5% Passing the Buck
Chart
Pricing/Barcodes Pricing/Barcodes (2) 2%
Spam Spam (2) 2%
Nature of complaints (last 12 months): 8467 reports - Financial Industry Analysis
Bad Attitude (364) 4% Bad Attitude
Billing/Accounts (2364) 28% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (397) 5% Breach of Contract
Call Centre!! (402) 5% Call Centre!!
Competitions (5) 0% Competitions
Damaged Goods (20) 0% Damaged Goods
Expiry Date (7) 0% Expiry Date
Feedback/Response (1058) 12% Feedback/Response
Chart
Hygiene Hygiene (1) 0%
Late/No Delivery Late/No Delivery (261) 3%
Other Other (3149) 37%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (150) 2%
Pricing/Barcodes Pricing/Barcodes (8) 0%
Repairs/Servicing Repairs/Servicing (101) 1%
Spam Spam (169) 2%

Please note: All Reports & Stats fall away after 12 months

 
Mon 08 February 2016
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