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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (8) 4%
Complaint (174) 96%
Customer Compliment Complaint
1. Mihlava03
2. mandlal02
3. krugerj702
4. Riaanw7102
5. mabuyimkhize02
Nature of complaints (last 12 months): 174 reports - Transunion Credit Bureau
Bad Attitude (12) 7% Bad Attitude
Billing/Accounts (25) 14% Billing/Accounts
Breach of Contract (2) 1% Breach of Contract
Call Centre!! (18) 10% Call Centre!!
Expiry Date (1) 1% Expiry Date
Feedback/Response (56) 32% Feedback/Response
Late/No Delivery (3) 2% Late/No Delivery
Other (49) 28% Other
Passing the Buck (6) 3% Passing the Buck
Chart
Spam Spam (2) 1%
Nature of complaints (last 12 months): 7763 reports - Financial Industry Analysis
Bad Attitude (431) 6% Bad Attitude
Billing/Accounts (2299) 30% Billing/Accounts
Booking Query (10) 0% Booking Query
Breach of Contract (346) 4% Breach of Contract
Call Centre!! (356) 5% Call Centre!!
Competitions (7) 0% Competitions
Damaged Goods (19) 0% Damaged Goods
Expiry Date (3) 0% Expiry Date
Feedback/Response (952) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (220) 3%
Other Other (2711) 35%
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (147) 2%
Pricing/Barcodes Pricing/Barcodes (11) 0%
Repairs/Servicing Repairs/Servicing (109) 1%
Spam Spam (141) 2%

Please note: All Reports & Stats fall away after 12 months

 
Thu 18 December 2014
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