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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (9) 5%
Complaint (163) 95%
Customer Compliment Complaint
1. krugerj702
2. mandlal02
3. Riaanw7102
4. mabuyimkhize02
5. Johnsylvan02
Nature of complaints (last 12 months): 163 reports - Transunion Credit Bureau
Bad Attitude (9) 6% Bad Attitude
Billing/Accounts (25) 15% Billing/Accounts
Breach of Contract (3) 2% Breach of Contract
Call Centre!! (18) 11% Call Centre!!
Expiry Date (1) 1% Expiry Date
Feedback/Response (49) 30% Feedback/Response
Late/No Delivery (4) 2% Late/No Delivery
Other (48) 29% Other
Passing the Buck (5) 3% Passing the Buck
Chart
Spam Spam (1) 1%
Nature of complaints (last 12 months): 7820 reports - Financial Industry Analysis
Bad Attitude (416) 5% Bad Attitude
Billing/Accounts (2262) 29% Billing/Accounts
Booking Query (10) 0% Booking Query
Breach of Contract (351) 4% Breach of Contract
Call Centre!! (363) 5% Call Centre!!
Competitions (8) 0% Competitions
Damaged Goods (16) 0% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (934) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (212) 3%
Other Other (2841) 36%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (137) 2%
Pricing/Barcodes Pricing/Barcodes (13) 0%
Repairs/Servicing Repairs/Servicing (107) 1%
Spam Spam (141) 2%

Please note: All Reports & Stats fall away after 12 months

 
Sun 19 April 2015
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