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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (9) 6%
Complaint (132) 94%
Customer Compliment Complaint
1. Johnsylvan03
2. linvstad02
3. jadrianj02
4. duanetsteele02
5. HanlieLottering02
Nature of complaints (last 12 months): 132 reports - Transunion Credit Bureau
Bad Attitude (10) 8% Bad Attitude
Billing/Accounts (23) 17% Billing/Accounts
Breach of Contract (3) 2% Breach of Contract
Call Centre!! (11) 8% Call Centre!!
Feedback/Response (35) 27% Feedback/Response
Late/No Delivery (6) 5% Late/No Delivery
Other (36) 27% Other
Passing the Buck (4) 3% Passing the Buck
Pricing/Barcodes (1) 1% Pricing/Barcodes
Chart
Spam Spam (3) 2%
Nature of complaints (last 12 months): 8075 reports - Financial Industry Analysis
Bad Attitude (385) 5% Bad Attitude
Billing/Accounts (2275) 28% Billing/Accounts
Booking Query (8) 0% Booking Query
Breach of Contract (365) 5% Breach of Contract
Call Centre!! (376) 5% Call Centre!!
Competitions (6) 0% Competitions
Damaged Goods (20) 0% Damaged Goods
Expiry Date (7) 0% Expiry Date
Feedback/Response (969) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (242) 3%
Other Other (3016) 37%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (143) 2%
Pricing/Barcodes Pricing/Barcodes (10) 0%
Repairs/Servicing Repairs/Servicing (104) 1%
Spam Spam (146) 2%

Please note: All Reports & Stats fall away after 12 months

 
Wed 02 September 2015
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