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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (9) 6%
Complaint (135) 94%
Customer Compliment Complaint
1. Johnsylvan03
2. linvstad02
3. jadrianj02
4. duanetsteele02
5. fredmitch02
Nature of complaints (last 12 months): 135 reports - Transunion Credit Bureau
Bad Attitude (8) 6% Bad Attitude
Billing/Accounts (25) 19% Billing/Accounts
Breach of Contract (2) 1% Breach of Contract
Call Centre!! (9) 7% Call Centre!!
Feedback/Response (32) 24% Feedback/Response
Late/No Delivery (6) 4% Late/No Delivery
Other (45) 33% Other
Passing the Buck (5) 4% Passing the Buck
Pricing/Barcodes (1) 1% Pricing/Barcodes
Chart
Spam Spam (2) 1%
Nature of complaints (last 12 months): 7977 reports - Financial Industry Analysis
Bad Attitude (386) 5% Bad Attitude
Billing/Accounts (2290) 29% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (375) 5% Breach of Contract
Call Centre!! (364) 5% Call Centre!!
Competitions (6) 0% Competitions
Damaged Goods (22) 0% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (965) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (223) 3%
Other Other (2915) 37%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (153) 2%
Pricing/Barcodes Pricing/Barcodes (13) 0%
Repairs/Servicing Repairs/Servicing (101) 1%
Spam Spam (146) 2%

Please note: All Reports & Stats fall away after 12 months

 
Tue 07 July 2015
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