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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (14) 7%
Complaint (195) 93%
Customer Compliment Complaint
1. Sunell Smith05
2. LIZELC04
3. cherwin103
4. Mihlava03
5. krugerj702
Nature of complaints (last 12 months): 195 reports - Transunion Credit Bureau
Bad Attitude (11) 6% Bad Attitude
Billing/Accounts (24) 12% Billing/Accounts
Booking Query (1) 1% Booking Query
Breach of Contract (4) 2% Breach of Contract
Call Centre!! (21) 11% Call Centre!!
Expiry Date (2) 1% Expiry Date
Feedback/Response (60) 31% Feedback/Response
Late/No Delivery (10) 5% Late/No Delivery
Other (55) 28% Other
Chart
Passing the Buck Passing the Buck (6) 3%
Spam Spam (1) 1%
Nature of complaints (last 12 months): 8177 reports - Financial Industry Analysis
Bad Attitude (424) 5% Bad Attitude
Billing/Accounts (2517) 31% Billing/Accounts
Booking Query (12) 0% Booking Query
Breach of Contract (366) 4% Breach of Contract
Call Centre!! (388) 5% Call Centre!!
Competitions (8) 0% Competitions
Damaged Goods (22) 0% Damaged Goods
Expiry Date (9) 0% Expiry Date
Feedback/Response (1014) 12% Feedback/Response
Chart
Hygiene Hygiene (1) 0%
Late/No Delivery Late/No Delivery (277) 3%
Other Other (2728) 33%
Passing the Buck Passing the Buck (155) 2%
Pricing/Barcodes Pricing/Barcodes (9) 0%
Repairs/Servicing Repairs/Servicing (104) 1%
Spam Spam (143) 2%

Please note: All Reports & Stats fall away after 12 months

 
Thu 31 July 2014
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