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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (8) 4%
Complaint (171) 96%
Customer Compliment Complaint
1. Mihlava03
2. mandlal02
3. krugerj702
4. mabuyimkhize02
5. Riaanw7102
Nature of complaints (last 12 months): 171 reports - Transunion Credit Bureau
Bad Attitude (13) 8% Bad Attitude
Billing/Accounts (25) 15% Billing/Accounts
Breach of Contract (2) 1% Breach of Contract
Call Centre!! (17) 10% Call Centre!!
Expiry Date (1) 1% Expiry Date
Feedback/Response (53) 31% Feedback/Response
Late/No Delivery (4) 2% Late/No Delivery
Other (49) 29% Other
Passing the Buck (6) 4% Passing the Buck
Chart
Spam Spam (1) 1%
Nature of complaints (last 12 months): 7769 reports - Financial Industry Analysis
Bad Attitude (435) 6% Bad Attitude
Billing/Accounts (2278) 29% Billing/Accounts
Booking Query (8) 0% Booking Query
Breach of Contract (341) 4% Breach of Contract
Call Centre!! (367) 5% Call Centre!!
Competitions (5) 0% Competitions
Damaged Goods (18) 0% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (956) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (215) 3%
Other Other (2733) 35%
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (146) 2%
Pricing/Barcodes Pricing/Barcodes (13) 0%
Repairs/Servicing Repairs/Servicing (105) 1%
Spam Spam (142) 2%

Please note: All Reports & Stats fall away after 12 months

 
Fri 30 January 2015
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