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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (8) 5%
Complaint (147) 95%
Customer Compliment Complaint
1. Johnsylvan03
2. mandlal02
3. mabuyimkhize02
4. linvstad02
5. duanetsteele02
Nature of complaints (last 12 months): 147 reports - Transunion Credit Bureau
Bad Attitude (8) 5% Bad Attitude
Billing/Accounts (24) 16% Billing/Accounts
Breach of Contract (2) 1% Breach of Contract
Call Centre!! (14) 10% Call Centre!!
Feedback/Response (43) 29% Feedback/Response
Late/No Delivery (5) 3% Late/No Delivery
Other (44) 30% Other
Passing the Buck (5) 3% Passing the Buck
Pricing/Barcodes (1) 1% Pricing/Barcodes
Chart
Spam Spam (1) 1%
Nature of complaints (last 12 months): 7887 reports - Financial Industry Analysis
Bad Attitude (411) 5% Bad Attitude
Billing/Accounts (2214) 28% Billing/Accounts
Booking Query (12) 0% Booking Query
Breach of Contract (358) 5% Breach of Contract
Call Centre!! (371) 5% Call Centre!!
Competitions (7) 0% Competitions
Damaged Goods (18) 0% Damaged Goods
Expiry Date (5) 0% Expiry Date
Feedback/Response (951) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (214) 3%
Other Other (2906) 37%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (152) 2%
Pricing/Barcodes Pricing/Barcodes (14) 0%
Repairs/Servicing Repairs/Servicing (107) 1%
Spam Spam (144) 2%

Please note: All Reports & Stats fall away after 12 months

 
Sun 24 May 2015
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