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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (9) 5%
Complaint (171) 95%
Customer Compliment Complaint
1. Mihlava03
2. Riaanw7102
3. mabuyimkhize02
4. linvstad02
5. Johnsylvan02
Nature of complaints (last 12 months): 171 reports - Transunion Credit Bureau
Bad Attitude (13) 8% Bad Attitude
Billing/Accounts (25) 15% Billing/Accounts
Breach of Contract (2) 1% Breach of Contract
Call Centre!! (18) 11% Call Centre!!
Expiry Date (1) 1% Expiry Date
Feedback/Response (52) 30% Feedback/Response
Late/No Delivery (4) 2% Late/No Delivery
Other (48) 28% Other
Passing the Buck (7) 4% Passing the Buck
Chart
Spam Spam (1) 1%
Nature of complaints (last 12 months): 7837 reports - Financial Industry Analysis
Bad Attitude (422) 5% Bad Attitude
Billing/Accounts (2308) 29% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (334) 4% Breach of Contract
Call Centre!! (366) 5% Call Centre!!
Competitions (5) 0% Competitions
Damaged Goods (16) 0% Damaged Goods
Expiry Date (7) 0% Expiry Date
Feedback/Response (950) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (229) 3%
Other Other (2784) 36%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (144) 2%
Pricing/Barcodes Pricing/Barcodes (13) 0%
Repairs/Servicing Repairs/Servicing (101) 1%
Spam Spam (146) 2%

Please note: All Reports & Stats fall away after 12 months

 
Wed 04 March 2015
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