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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (10) 6%
Complaint (171) 94%
Customer Compliment Complaint
1. krugerj702
2. Riaanw7102
3. mabuyimkhize02
4. mandlal02
5. linvstad02
Nature of complaints (last 12 months): 171 reports - Transunion Credit Bureau
Bad Attitude (12) 7% Bad Attitude
Billing/Accounts (27) 16% Billing/Accounts
Breach of Contract (3) 2% Breach of Contract
Call Centre!! (19) 11% Call Centre!!
Expiry Date (1) 1% Expiry Date
Feedback/Response (50) 29% Feedback/Response
Late/No Delivery (4) 2% Late/No Delivery
Other (49) 29% Other
Passing the Buck (5) 3% Passing the Buck
Chart
Spam Spam (1) 1%
Nature of complaints (last 12 months): 7854 reports - Financial Industry Analysis
Bad Attitude (423) 5% Bad Attitude
Billing/Accounts (2280) 29% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (348) 4% Breach of Contract
Call Centre!! (355) 5% Call Centre!!
Competitions (6) 0% Competitions
Damaged Goods (15) 0% Damaged Goods
Expiry Date (7) 0% Expiry Date
Feedback/Response (946) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (225) 3%
Other Other (2836) 36%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (141) 2%
Pricing/Barcodes Pricing/Barcodes (13) 0%
Repairs/Servicing Repairs/Servicing (104) 1%
Spam Spam (143) 2%

Please note: All Reports & Stats fall away after 12 months

 
Wed 01 April 2015
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