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Transunion Credit Bureau - Customer Feedback and Analysis

Shown below are the statistics for Transunion Credit Bureau based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (9) 7%
Complaint (128) 93%
Customer Compliment Complaint
1. Johnsylvan03
2. jadrianj02
3. duanetsteele02
4. czwe10102
5. fredmitch02
Nature of complaints (last 12 months): 128 reports - Transunion Credit Bureau
Bad Attitude (9) 7% Bad Attitude
Billing/Accounts (23) 18% Billing/Accounts
Breach of Contract (2) 2% Breach of Contract
Call Centre!! (10) 8% Call Centre!!
Feedback/Response (31) 24% Feedback/Response
Late/No Delivery (6) 5% Late/No Delivery
Other (39) 30% Other
Passing the Buck (5) 4% Passing the Buck
Pricing/Barcodes (1) 1% Pricing/Barcodes
Chart
Spam Spam (2) 2%
Nature of complaints (last 12 months): 7992 reports - Financial Industry Analysis
Bad Attitude (381) 5% Bad Attitude
Billing/Accounts (2283) 29% Billing/Accounts
Booking Query (8) 0% Booking Query
Breach of Contract (369) 5% Breach of Contract
Call Centre!! (360) 5% Call Centre!!
Competitions (6) 0% Competitions
Damaged Goods (21) 0% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (968) 12% Feedback/Response
Chart
Late/No Delivery Late/No Delivery (227) 3%
Other Other (2949) 37%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (156) 2%
Pricing/Barcodes Pricing/Barcodes (10) 0%
Repairs/Servicing Repairs/Servicing (99) 1%
Spam Spam (146) 2%

Please note: All Reports & Stats fall away after 12 months

 
Tue 28 July 2015
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