Hello

book peter | home

Unipin - Customer Feedback and Analysis

Shown below are the statistics for Unipin based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment (3) 5%
Complaint (63) 95%
Customer Compliment Complaint
1. jewelle2602
2. shandenie02
3. vukona11
4. Katlego1401
5. Jeram0601
Customer Feedback to Supplier Responses (last 12 months): 6 reports
Chart
Over the moon Over the moon (1) 17%
Quite Impressed Quite Impressed (2) 33%
Indifferent Indifferent (2) 33%
Not Impressed Not Impressed (1) 17%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 63 reports - Unipin
Bad Attitude (1) 2% Bad Attitude
Billing/Accounts (8) 13% Billing/Accounts
Call Centre!! (1) 2% Call Centre!!
Damaged Goods (1) 2% Damaged Goods
Feedback/Response (9) 14% Feedback/Response
Late/No Delivery (9) 14% Late/No Delivery
Other (28) 44% Other
Passing the Buck (1) 2% Passing the Buck
Pricing/Barcodes (4) 6% Pricing/Barcodes
Chart
Repairs/Servicing Repairs/Servicing (1) 2%
Nature of complaints (last 12 months): 63665 reports - Telecommunications Industry Analysis
Bad Attitude (2429) 4% Bad Attitude
Billing/Accounts (17795) 28% Billing/Accounts
Booking Query (140) 0% Booking Query
Breach of Contract (3335) 5% Breach of Contract
Call Centre!! (4022) 6% Call Centre!!
Competitions (56) 0% Competitions
Damaged Goods (1519) 2% Damaged Goods
Expiry Date (140) 0% Expiry Date
Feedback/Response (5314) 8% Feedback/Response
Chart
Hygiene Hygiene (7) 0%
Late/No Delivery Late/No Delivery (2949) 5%
Other Other (15794) 25%
Out of Stock Out of Stock (651) 1%
Passing the Buck Passing the Buck (1623) 3%
Pricing/Barcodes Pricing/Barcodes (276) 0%
Repairs/Servicing Repairs/Servicing (7355) 12%
Spam Spam (260) 0%

Please note: All Reports & Stats fall away after 12 months

 
Sat 29 November 2014
Copyright 2012 Hellopeter.com. All rights reserved.