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 Vodacom Complaint

SUPPLIER

Vodacom

INDUSTRY Telecommunications
BRANCH / AREA Jabulani mall COUNTRY South Africa
TIME / DATE 12:09 Sat 31 Aug PERSON RESPONSIBLE
CUSTOMER odette mahlangu View all reports by user
PROBLEM

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INCIDENT Sat 31 Aug
HEADLINE

expiry date horror. ...

I have been with Vodacom ever since a thing called cellphone existed. Im greatly disappointed in a manner my contract has been handled. I believe once a 24th month has reached its term, a contract should be cancelled yet now I have to pay another month for *** only knows why since all this consultants can't explain the reason behind that. Someone clever there has messed my details and noone seems to have a answer as what is happening.....
SUPPLIER'S RESPONSE Vodacom Time and Date 10:22:55 | Mon 2 Sep 13
Hello odette mahlangu,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

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