SAA

2.1/10 hpi
Average sentiment based on 675 reviews
44 (7%)
1 (0%)
1 (0%)
523 (77%)
106 (16%)
Reviews in last 12 months: 394
Reviews
675
Responses
0.15%
Ave. Response Time
0.00 hours
Conversion Ratio
0%
3 days ago
SAA
2.1
Air Travel
Reviewed by siya-zita 1

Complaint

I was running late for a flight to East London  from OR Tambo this morning. The flight was for 06:10. I tried to check in online several times from 05:00. The online check in was going as far as confi...

3 days ago
SAA
2.1
Air Travel
Reviewed by lee-ann-benjamin 1

SAA fails to reimburse due compensation

SAA almost jeopardise unaccompanied minor July holidays to travel to UK. On day of travel, parents passports was requested in addition to required documetnation, which led to drive home to collect pa...

4 days ago
SAA
2.1
Air Travel
Reviewed by liz-zaranyika 1

LOST OR STOLEN BAGGAGE AND SHOCKINGLY POOR CUSTOMER SERVICE FROM SOUTH AFRICAN AIRWAYS

I landed in South Africa yesterday the 20th September 2016 at 7 am on a connecting flight from London Heathrow. Of the 3 bags that I had (which I all checked in at the same time), the most important...

1 week ago
SAA
2.1
Air Travel
Reviewed by hanneliequintin 1

Not Proudly South African

We arrived at Cape Town International Airport (ZA) on Monday, 5th September 2016 for our flights to Victoria Falls (ZW) via Johannesburg (O.R. Tambo International). On check in at the airport we were...

1 week ago
SAA
2.1
Air Travel
Reviewed by Vhansrajh1 1

SAA has a serious lack of customer services

  We arrived earlier at the Cape Town airport to board a flight back to Johannesburg. The staff at the SAA counters were rude and refused to let us check our bags in at 12pm when our flight was sched...

1 week ago
SAA
2.1
Air Travel
Reviewed by irmalategan 1

SAA Overbooking

Why does SAA sell more tickets than the available seats on their flights?   My husband was more than an hour early for his flight on a Friday evening, just to be advised that the flight is overbooke...

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