African Bank

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African Bank

3.2/10 hpi
Average sentiment based on 1 952 reviews
152 (8%)
5 (0%)
2 (0%)
1555 (80%)
238 (12%)
Reviews in last 12 months: 1 057
1 952
Ave. Response Time
27.77 hours
Conversion Ratio
34 minutes ago
Financial Services
Reviewed by nmntanda 6

Rip off

African Bank is the worst financial service provider ever! Why does African Bank include interest, insurance and service cost in the settlement amount? Shouldn’t interest be back dated and terminated...

5 hours ago
Financial Services
Reviewed by fcilliers12 1


Good day, My 2 accounts at african bank were handed over to VVM DEBT COLLECTORS. I have settled my account in full and got offered a discount amount on the 23 AUG 2016. It has been 5 weeks now and st...

9 hours ago
Financial Services
Reviewed by lebo-nobantu-kumalo 1

Rude customer agent

On the 27th of September 2016 at about 7:25 I received a call from African Bank and was speaking to an agent called Kgabo(Pedi speaking lady). She read out everything to me and asked why the last paym...

1 day ago


Hi there.  I called african bank a few times teliing them that i am not resonsible for my account since i am on debt councelling, it has been now for a couple of years. Now they are calling me because...

1 day ago
Financial Services
Reviewed by Nomadic5 15

ID Recognizing telephone systems not working

Please fix your telephone systems. I pay in call time & money to key in my ID. Then I pay again on the same call to give it over the phone again (If im in public or not). Either fix your telephone s...

1 day ago
Financial Services
Reviewed by KurtSmith 3

Terrible attitude

African Banks customer service is pathetic agents are unprofessional, impatient and unsympathetic towards a clients needs. I settled my accounts with African bank on the 29th of August up until today...

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African Bank