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1 review | Active since Mar 2025
07 Mar 2025 at 12:51

Best assistance from FAATIMAH

had the pleasure of receiving support from FAATIMAH, and I truly cannot thank her enough for the exceptional service she provided. From the moment I reached out, she was incredibly kind, patient, and attentive to my needs. She took the time to listen, understand my concerns, and provide clear solutions in a friendly and professional manner. Her level of care went beyond my expectations, and it was clear that she genuinely...
Reply (1)
Vault markets’s reply
19 Mar 2025 at 09:09
 Good day, Thank you for the lovely feedback! Our team works hard to provide the best service possible, and we're delighted to know that it made a positive impact on your experience. 
1 review | Active since Mar 2025
05 Mar 2025 at 11:51

Great

FAATIMAH Was very kind and patient when asking for help, she also responds almost instantaneously, great service
Reply (1)
Vault markets’s reply
19 Mar 2025 at 09:09
Good day,

Thank you for the lovely feedback! Our team works hard to provide the best service possible, and we're delighted to know that it made a positive impact on your experience. 
1 review | Active since Mar 2025
04 Mar 2025 at 08:42

Happy Client

FAATIMAH was very helpful.
Reply (1)
Vault markets’s reply
04 Mar 2025 at 08:56
Hi there, Thanks so much for your kind words! We’re thrilled you had a great experience. 
1 review | Active since Feb 2025
26 Feb 2025 at 15:52

Great service

Exceptional service, I'm truly satisfied with their work ethic and great enthusiasm especially the agent that helped me CARRON, he or she was the best
Reply (1)
Vault markets’s reply
04 Mar 2025 at 08:53
 Hi there,Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. It’s our mission to provide top-notch service.
1 review | Active since Feb 2025
19 Feb 2025 at 15:35

VaultMarkets is number 1 trading platform

Chantel thank you for helping me with my account at VaultMarkets, your response was quickly and sufficient.....
Reply (1)
Vault markets’s reply
04 Mar 2025 at 08:55
 Hi there, We’re so glad you enjoyed the service! Our team strives to make each visit memorable, and knowing we succeeded makes our day .
11 reviews | Active since Apr 2014
07 Feb 2025 at 17:03

Look for another broker, trust me

Theres better options out there. If your reviews are mainly 1 stars and tons of 5 stars, then something is off. No such thing as a 5 stared broker, unless they are trying to make up for the ****py reviews the real clients are sharing about them. One of the worst experiences I've had with a broker.
Unhappy customer
Reply (1)
Vault markets’s reply
11 Feb 2025 at 08:27
Hi there, Thank you for your review. Kindly accept our request to receive your information so that we can do a follow-up regarding the matter at hand. Alternatively, you may call us on **********, you can send an email at ***********e alternatively pop us a message via whatsapp on **********.
3 reviews | Active since Feb 2013
07 Feb 2025 at 16:20

Frustrating Experience with Vault Markets

Frustrating Experience with Vault Markets During NFP Trading Today, while trading the Non-Farm Payrolls (NFP) release on Vault Markets, I encountered severe technical issues that resulted in significant losses. Their server froze, causing my trades to fail to execute properly. Open trades that were in profit could not be closed manually and were eventually closed at a loss. Additionally, trades that reached their take-prof...
Unhappy customer
Reply (2)
Vault markets’s reply
11 Feb 2025 at 08:33
Thank you for your review. Kindly accept our request to receive your information so that we can do a follow-up regarding the matter at hand. Alternatively, you may call us on **********, you can send an email at ***********e alternatively pop us a message via whatsapp on **********.
1 review | Active since Feb 2025
05 Feb 2025 at 15:16

Good customer service

I had a great customer service with Vault Market via WhatsApp, I was assisted by BANZE. Very helpful and friendly
Reply (1)
Vault markets’s reply
06 Feb 2025 at 14:34
 Hi there, Thank you for the lovely feedback! Our team works hard to provide the best service possible, and we're delighted to know that it made a positive impact on your experience. 
5 reviews | Active since Sep 2012
04 Feb 2025 at 17:11

Service response.

My problem was attended to. thank you, BANZE.
Reply (1)
Vault markets’s reply
06 Feb 2025 at 14:35
Hi there. Thanks so much for your feedback! We’re thrilled you had a great experience. 
9 reviews | Active since May 2017
23 Jan 2025 at 14:06

Bad service

I have been trying to retrieve my money since 2023 from Vault Markets. I have sent emails and WhatsApp communication, and they keep asking me to update my documents on their platform, which I have never used. DO NOT TRADE WITH THESE PEOPLE
Unhappy customer
Reply (1)
Vault markets’s reply
23 Jan 2025 at 14:11
Hi There, we’re really sorry to hear about your experience – that’s definitely not what we aim for. We know how frustrating this must be, and we’d love the chance to make things right. If you could reach out to us at [***********e/**********], we’ll work with you to sort this out as quickly as possible. 
3 reviews | Active since Jan 2025
15 Jan 2025 at 09:15

Quality Customer Ser...

Quality Customer Service and quick withdrawals
Reply (0)

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